Maya Williscroft
Queenstown,TAS
Summary
Dynamic retail professional with a proven track record at Railway IGA, excelling in customer service and inventory management. Adept at resolving complaints and enhancing customer experiences through effective communication and teamwork. Skilled in point-of-sale operations, ensuring efficient transactions while maintaining high standards of cleanliness and organization.
Overview
3
3
years of professional experience
Work History
Retail Assistant /Deli Assistant
Railway IGA
Queenstown, TAS
02.2023 - Current
- Assisted customers with product inquiries and store navigation, enhancing shopping experience.
- Maintained inventory levels through regular stock checks and timely replenishment.
- Operated point-of-sale system for efficient transaction processing during peak hours.
- Collaborated with team members to uphold high standards of customer service.
- Organized product displays to improve store aesthetics and accessibility.
- Processed payments accurately using cash register, credit card machine, and POS system.
- Managed customer complaints professionally, seeking effective resolutions promptly.
- Ensured cleanliness of retail and deli areas by following sanitation protocol
- I worked at a hair salon for two years and am currently.
Education
High School Diploma -
Mountain Heights School
Queenstown, TASSkills
- Customer service and support
- Inventory management
- Team collaboration
- Point-of-sale operations
- Complaint resolution
- Cash handling
- Time management
- Product display organization
- Sanitation protocols
- Customer assistance
- Adaptability and resilience
- Hospitality services
- Retail transaction processing
- Customer engagement strategies
- Effective communication skills
- Cash register operation
- Empathy and patience
- Complex problem-solving
- Stockroom organization
Accomplishments
- I am School Captain / Prefect currently at Mountain Heights School
References
References available upon request.
Timeline
Retail Assistant /Deli Assistant
Railway IGA
02.2023 - Current
High School Diploma -
Mountain Heights School