Mayank Kumar
2/167 St Anns Street,Australia
Summary
Experienced and results-driven healthcare professional with a background in disability support coordination, pharmacy assistance, and community health initiatives. Proficient in medication administration, care coordination, and program development. Skilled in effective communication, critical thinking, and team collaboration. Dedicated to improving patient outcomes and promoting health equity among underserved populations.
Overview
3
3
years of professional experience
Work History
Community Support Officer
South Coast Medical Service Aboriginal Corporation
2023.06 - Current
- Supervised and coordinated family contact sessions, ensuring safety and well-being of children, young people, and their families during visits.
- Facilitated transportation of children, young people, and families to family time, respite care, and other scheduled activities, adhering to established protocols and safety measures.
- Planned, implemented, and evaluated community support programs tailored to needs of children, young people, and families in Out-of-Home Care (OOHC), including school holiday programs, living skills development, mentoring initiatives, and other interventions.
- Collaborated with multidisciplinary teams and external agencies to provide comprehensive support and services to clients in OOHC, promoting holistic care and addressing diverse needs.
Disability Support Practitioner
All About Caring
2022.05 - Current
- Coordinated care services for patients with disabilities, including medication administration, documentation, and incident reporting.
- Ensured compliance with company policies and procedures for patient interactions and care standards, resulting in 100% adherence to regulations.
- Successfully handled incidents and complaints, resulting in improved patient satisfaction scores and a decrease in incidents.
- Managed a caseload of 7+ patients with disabilities, ensuring timely documentation and compliance with company policies and procedures, resulting in a increase in patient satisfaction.
Pharmacy Assistant
Chemist Warehouse
2021.05 - 2022.10
- Filled an average of 50 prescriptions per day with 99% accuracy, meeting or exceeding company standards for productivity and customer satisfaction. Received multiple positive customer feedback for accurate and efficient prescription filling.
- Maintained a clean and organized pharmacy workspace, reducing dispensing errors by 20% and ensuring compliance with safety regulations. Received positive feedback from supervisors for maintaining a safe and organized work environment.
- Trained and mentored 2 new Pharmacy Assistants on medication filling processes, resulting in a reduction in training time and improved team efficiency.
Education
Diploma - ACWA Diploma of Community Services
St George & Sutherland Community College (SGSCC)
Jannali, Australia08.2024
Master of Health Science - Health Services Promotion And Management
Western Sydney University
Parramatta, Sydney04.2020
Skills
- Care coordination and planning
- Insurance protocols and billing functions
- First Aid/CPR certification
- MS Word/Excel proficiency
- Analytical and critical thinking
- Written and oral communication
Timeline
Community Support Officer
South Coast Medical Service Aboriginal Corporation
2023.06 - Current
Disability Support Practitioner
All About Caring
2022.05 - Current
Pharmacy Assistant
Chemist Warehouse
2021.05 - 2022.10
Diploma - ACWA Diploma of Community Services
St George & Sutherland Community College (SGSCC)
Master of Health Science - Health Services Promotion And Management
Western Sydney University
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