Mayank Sharma
Sunnybank,QLD
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Dominos's Pizza
04.2023 - 02.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
MBA - Agribusiness
Leaders Institute
Woolloongabba, QLD07.2026
BBA - Business And Accounting
Himalayan Garhwal University
Uttarakhand, India07.2021
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Timeline
Customer Service Representative
Dominos's Pizza
04.2023 - 02.2024
MBA - Agribusiness
Leaders Institute
BBA - Business And Accounting
Himalayan Garhwal University
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