Summary
Overview
Work History
Education
Skills
Websites
CORE SPECIALITIES
Awards
Timeline
Generic
MAYANK SHARMA

MAYANK SHARMA

Melbourne,VIC

Summary

Extensive Experience in Digital Ecosystem: Over 15 years of expertise in the digital landscape, having worked with e-commerce, retail companies, and agencies. Specialized in paid digital and social media strategies. Performance/Digital Media Strategy and Planning: Over a decade of experience in driving business growth through comprehensive digital planning and strategy. Proficient in managing end-to-end planning for channels such as SEM/Google Ads (Search, PMAX, Display, Video/DV360), Meta/social channels (Instagram, TikTok, meta/facebook), affiliates, SEO, and email marketing/EDM/CRM. Proficient in defining, delivering and continually optimizing digital marketing opportunities via SEO, SEM, user experience, and organic & paid social advertising. Digital Media Budget Planning: Skilled in setting up budgets and forecasts for digital media sales aligned with organizational targets. Ensured all campaigns are measurable and contribute to bottom-line revenue. Managed multi-million dollar digital marketing programs across various channels. Omnichannel Marketing Strategy: Developed and executed integrated marketing strategies across multiple channels to enhance customer engagement and drive sales. Including usage of LAM (local area marketing) and LIA (Local Inventory Ads) to give best omni channel experience. SEO and Content Strategy: Implemented comprehensive SEO strategies, including technical enhancements, domain authority, metadata, and content planning to improve organic search rankings and website visibility. Led 360-degree content planning across websites, blogs, and social channels. Team Management: Extensive experience in leading and mentoring teams of paid and organic media professionals. Onboarded and managed agency relationship for end-to-end campaign planning, management & strategy. Data-Driven Approach: Continuously analyzed data to optimize omni-channel marketing campaigns based on metrics such as CTR, CPC, CPA, conversion rate, and ROI. Led strategic decisions and aligned channel owners on monthly and yearly targets. Conversion Rate Improvement and Website Optimization: Focused on enhancing website UI/UX for a seamless customer experience. Conducted A/B testing and measured various experiments on banners, promotional communications, and landing pages to drive incremental revenue. CRM Segmentation: Established CRM segments for audience data to enhance targeting on Google and Facebook, ensuring a seamless customer experience across channels

Overview

16
16
years of professional experience

Work History

Head of Marketing

Electric Kicks | E-scooters & E- Bikes | Australia
01.2023 - Current
  • Improved efficiency in ROI of paid digital channels (Facebook + paid search) by ~60%
  • Increased traffic & revenue growth from paid media channels by 60%
  • Onboarded and scaled Affiliate channel which drives ~10% of website revenue now
  • Established CRM segments for all audience data, targeting Google and Facebook
  • Improved deliverability and open rate in email campaigns
  • Improved website UI/UX and helped improving the site speed by 25%
  • Out of marketing initiative - Single handedly led a project to bring efficiency in inventory management and ordering process, resulting in reduction in out of stocks, correctly interpreting the demand and forecast
  • End-to-end management of paid marketing campaigns across various platforms, including Google, YouTube, Facebook, Instagram, TikTok, and more.
  • Leading the development and implementation of strategies to grow our Affiliate marketing channel.
  • Collaborating with the creative team to ensure cohesive integration of brand messaging and visuals in paid/organic campaigns.
  • Collaborating with other key stakeholders to ensure consistency and optimization across the broader customer experience.
  • Strategically allocating and managing paid marketing budgets to achieve maximum return on investment and other agreed KPIs
  • Executed SEO strategy from technical enhancements, domain authority, meta data & content strategy to improve overall ranking & website visibility in organic search results Utilizing deep data-driven insights to understand and continually optimize performance Continuously monitoring industry trends, new technologies, and changes in algorithms affecting paid marketing and implement cutting-edge strategies to stay ahead of the competition.
  • Leading and mentoring a team of paid/organic media professionals.
  • Leading and implementing content strategy across website, blogs, social channels etc. Actively managing video content production and delivery for Social, Youtube channel and paid campaigns.
  • Fostering a collaborative and innovative work environment to inspire the team to deliver high quality work.
  • Generated & interpreted Google analytics data to fine tune omni-channel marketing campaigns on metrics like CTR, CPC, CPA, conversion rate & ROI
  • Demonstrated ability to lead effectively, with strong skills in team building and management
  • Highly motivated self-starter who can adapt and take on additional responsibilities when required
  • Extensive experience in developing marketing strategies, leading cross-functional teams Managing supplier brands relationship and negotiations.
  • Continuously working on website UI/UX improvements for seamless customer experience.
  • Responsible for developing digital marketing plans in line with brand communications, customer strategy and commercial calendars.

Digital Marketing Manager

Baby Bunting | Baby Goods | Australia
01.2018 - 01.2023
  • Increased traffic growth from paid search/SEM to 300% with revenue growth of 400%
  • Improved efficiency in ROI of paid digital channels (Facebook + paid search) by ~100% over the last 4 years
  • Onboarded and scaled Affiliate channel which drives ~10% of website revenue now
  • Established CRM segments for all audience data, using it for targeting in Google and Facebook
  • Improved deliverability and open rate in email BAU campaigns
  • Onboarded and managed agency relationship for end-to-end campaign planning, management & strategy
  • Drove quality traffic to the website via digital marketing channels like Google AdWords/SEM, Facebook, affiliates and email for Australia -New Zealand market
  • Improving campaign buying journey across web and marketplaces. Ensuring all campaigns and initiatives are driving ROI
  • Performed A/B testing & measured different experiments on banners, promotional communications & landing pages. Driving incremental revenue outcomes for the programs managed
  • Lead strategic decisions based on performance metrics and aligned channel owners on monthly/yearly targets
  • Continuously analyzing data to fine tune omni-channel marketing campaigns on metrics like CTR, CPC, CPA, conversion rate & ROI
  • Management of multi-million dollar digital marketing programs across digital channels
  • Managing and optimizing performance marketing campaigns across multiple channels. Making sure we deliver quality campaigns across email, web, paid media (paid search, meta and affiliates)
  • Setup budget and forecasts in digital sales based on organizational targets. Ensuring that all campaigns are measurable and drive bottom line revenue
  • Onboarded and managed agency relationship for end-to-end campaign planning, management & strategy
  • Implemented SEO strategy to increase organic visibility
  • Ensured digital campaigns aligned with company wide promotions on retail channels
  • Responsible for the maintenance, optimization and improvement of customer lifecycle strategy in digital channels

Senior Manager, Digital Marketing

Dream11 | Betting & Gaming | Mumbai India
01.2017 - 01.2018
  • Successfully acquired users via multiple channels of app/web/m-web
  • Drove app installs from various sources of paid/organic traffic including affiliates, publishers, device manufacturers, alternate app stores, Facebook & search engines Blocked inventories with potential partners in betting industry
  • Managed affiliate frauds, applying strategies & best practices to ensure incremental revenue is achieved
  • Delivered campaigns via marketing tools and customer engagement platforms Liaised with partners and agencies to exceed deliverables and targets

Senior Manager, Digital Marketing

Craftsvilla | Fashion & Lifestyle | Mumbai India
01.2016 - 01.2017
  • Implemented CRM strategy and partnered to increase installs from publishers, alliance tie-ups, Facebook, Google AdWords for app on Android & iOS platforms
  • Increased customer engagement to improve overall metrics like monthly active users, session per user, customer lifetime value, repeat rate & conversion rate
  • Worked with product and tech team to improvise on app features to increase app store ranking, ratings & reviews
  • Executing engagement notifications to improve click through rates, app traffic & optimize conversion rate
  • Automated lifecycle campaigns to reduce churn and promote reactivation of users

Senior Manager, Digital Marketing

Jabong | Fashion & Lifestyle | Gurgaon India
01.2012 - 01.2016
  • Strategized to increase installs & create maximum ROI post install across Android, iOS and Windows platforms
  • Partnered for app preloads & activations with OEMs and device companies
  • Set up campaigns & generated revenues from verticals like comparison portals, coupon publishers and cashback websites
  • Analyzed data to optimize campaigns & achieve maximum potential Drove revenue from notifications & SMS via triggered journeys Regularly analyzed data for optimizations & growth potentials
  • Monitored for metrics like add to cart, download to transaction rate, monthly active users, sessions per user & customer lifetime value

Manager, Digital Marketing

Tyroo | Digital Marketing Agency | Gurgaon India
01.2011 - 01.2012
  • Handle accounts for ecommerce & travel clients
  • Identified potential affiliates & onboarded them to the network Worked with client to focus on growth areas & planning delivery
  • Collaborated with tech & creative teams to ensure deliverables are achieved on time

Assistant Manager, Digital Marketing

TrooTrac Media | Digital Marketing Agency | Gurgaon India
01.2010 - 01.2011
  • Handled Affiliate marketing for clients in travel, finance & retail sector Responsible for onboarding right publisher mix to drive business growth
  • Managed negotiations with bloggers, deal aggregators, sub-networks & social publishers

Education

Bachelors - Electronics & Communication Engineering

01.2009

Skills

  • Conversion Rate Optimization
  • SEM/Google AdWords/Paid Search/Performance Marketing
  • SEO
  • CPC, CPA, ROI, CTR Optimization
  • Email Marketing
  • Affiliate Marketing
  • Social Media Marketing
  • Analysis & Performance Tracking
  • Acquisition & retention
  • Multi Channel Marketing
  • Brand Marketing
  • Video Production
  • Content Management
  • Marketing Budget & Strategy
  • Marketing Automation
  • Martech
  • Account/Agency Management
  • Leadership
  • Effective Communication
  • Critical Thinking
  • A/B testing
  • Customer Lifecycle Management
  • Stakeholder Management
  • B2C, B2B Strategy

CORE SPECIALITIES

  • Paid Media: Proficient in Google Ads, Meta/Facebook Ads Manager, TikTok,YouTube, Affiliate Marketing, and DV360.
  • Owned Channels: Experienced in email marketing (BAU/triggered emails) using platforms such as Emarsys, Klaviyo, Omnisend, and Mailchimp. Skilled in SEO tools like SEMrush, Ahrefs, and Google Search Console.
  • Analytics and Reporting: Competent in using Google Analytics, Triplewhale, Omniture, Power BI, and Content Square for data analysis and reporting.
  • Competition Insights: Adept at using tools like Adthena, Similar web and other tools for competitive analysis.

Awards

Outstanding Contribution to Ecommerce Sales - Baby Bunting, Employee of the Year - Jabong.com

Timeline

Head of Marketing

Electric Kicks | E-scooters & E- Bikes | Australia
01.2023 - Current

Digital Marketing Manager

Baby Bunting | Baby Goods | Australia
01.2018 - 01.2023

Senior Manager, Digital Marketing

Dream11 | Betting & Gaming | Mumbai India
01.2017 - 01.2018

Senior Manager, Digital Marketing

Craftsvilla | Fashion & Lifestyle | Mumbai India
01.2016 - 01.2017

Senior Manager, Digital Marketing

Jabong | Fashion & Lifestyle | Gurgaon India
01.2012 - 01.2016

Manager, Digital Marketing

Tyroo | Digital Marketing Agency | Gurgaon India
01.2011 - 01.2012

Assistant Manager, Digital Marketing

TrooTrac Media | Digital Marketing Agency | Gurgaon India
01.2010 - 01.2011

Bachelors - Electronics & Communication Engineering

MAYANK SHARMA