Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mayen Malek

Melbourne,VIC

Summary

Presentable, quick-thinking employee with productive time management and collaboration skills learnt from community events and extracurricular activities. Have a good understanding of general employability skills due to various job backgrounds and understand how important it is to be able to work as a team and listen to the ideas of others as it can have an advantage over myself and the performance of the team. Always looking for ways to improve and always willing to help, encourage and guide others. I have work experience in warehousing, fast food restaurants and retail, I was also a volunteer worker at an aged care facility as part of a school program so I have what it takes to work in an environment that requires patience and extra care and also have work experience at Coles Supermarkets. I attend to my roles with determination and enthusiasm and always look for ways to improve and work to the best of my ability. I am an organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

GPC Logistics

Tusk Group
02.2023 - 06.2023
  • Tracked orders and notified customers of status or potential delays.
  • Generated documentation and information required for customer shipments.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.

Sales Assistant

Rebel Sport
10.2022 - 12.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.

Crew Trainer

McDonald's Victoria
06.2019 - 08.2021
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set a positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with a smile and provided friendly service to professionally handle every need.
  • Analysed training requirements of crew members to identify areas for improvement, bridge gaps and provide resources

Year 11 Work Experience

Coles Supermarket
01.2020 - 03.2020
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.

Education

Bachelor of Legal and Dispute studies -

RMIT University
Melbourne, VIC
11.2025

Skills

  • Communication
  • Self- Motivation
  • Time Management
  • Adaptability
  • Dependability
  • Teamwork
  • Ability to work under pressure
  • Critical thinking
  • Attention to detail
  • Flexible
  • Word Processing
  • Motivational Leadership
  • Serve Customers
  • Stress Management
  • Social Perceptiveness
  • Verbal and Written Communication
  • Efficiency Improvement
  • Communications
  • Customer Service
  • Training and Leadership

Timeline

GPC Logistics

Tusk Group
02.2023 - 06.2023

Sales Assistant

Rebel Sport
10.2022 - 12.2022

Year 11 Work Experience

Coles Supermarket
01.2020 - 03.2020

Crew Trainer

McDonald's Victoria
06.2019 - 08.2021

Bachelor of Legal and Dispute studies -

RMIT University
Mayen Malek