Summary
Overview
Work History
Education
Skills
Hobbies
REFERENCES
Timeline
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Mayesh Bhattarai

Narangba,QLD

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

5
5
years of professional experience

Work History

Sales Representative

Vodafone
05.2021 - 07.2023
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.

Sales Representative

JB Hi-Fi
03.2020 - 05.2021
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.

Sales Assistant

The Salvation Army
04.2018 - 01.2020
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.

Education

High School Diploma -

Brisbane Bayside State College
Wynnum West, QLD
11.2022

Skills

  • Inbound & Outbound Calling
  • Customer Service
  • Time Management
  • Meeting KPIs
  • Marketing & Business
  • Technology

Hobbies

  • Digital Marketing
  • Sales
  • Learning
  • investing
  • Reading
  • Technology

REFERENCES

Vimal Francis

Vodaphone Store Manager

0427 379 769

vimalfrancis@vodaphone.com.au


Tyler Kirnan

JB HI FI Store Manager

0404 239 610

tylerkirnan@outlook.com


Timeline

Sales Representative

Vodafone
05.2021 - 07.2023

Sales Representative

JB Hi-Fi
03.2020 - 05.2021

Sales Assistant

The Salvation Army
04.2018 - 01.2020

High School Diploma -

Brisbane Bayside State College

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Mayesh Bhattarai