MAYRA KATHERINE SERPA SEPULVEDA
Kogarah,Australia
Summary
A motivated and dedicated professional with experience in customer service, merchandising, and cleaning. Known for being responsible, disciplined, and adaptable, with the ability to thrive in fast-paced environments. With a background in Human Resources and strong interpersonal skills, I excel at teamwork and supporting sales. I speak English and Spanish, I bring a proactive approach and strong work ethic to every role.
Overview
9
9
years of professional experience
Work History
Assistant Merchandiser
The Rug Establishment
11.2021 - Current
- Greet and assist customers, ensuring a welcoming and positive experience
- Involved in visual merchandising, showroom presentation, and product display
- Provide logistical support, including preparing rugs for deliveries and assisting with stock management
- Collaborate with sales team members to enhance customer service and support sales efforts
Housekeeper
Balov Financial and Professional Services PTY LTD
01.2021 - 08.2021
- Managed daily cleaning tasks, including vacuuming, mopping, dusting and general upkeep to maintain a clean and organized environment
Cleaner
Pacific Boating at the Sydney Boathouse Rozelle
11.2019 - 04.2020
- Detailed cleaning of luxury super yachts to ensure they met high standards before client departures
- Coordinated with the team to prepare boats for the next charter
Waitress / All-rounder
The Galley at the Sydney Boathouse
10.2018 - 11.2019
- Provided table service, prepared beverages (coffee, smoothies, milkshakes), and maintained a clean and welcoming environment
- Managed opening/closing tasks, including re-stocking, using the POS system, and cleaning duties
Cleaner
Casimir Catholic College
03.2017 - 08.2018
- Maintained cleanliness of the campus, including waste disposal, vacuuming, and mopping
Cleaner
Western Sydney University Village, Parramatta
05.2016 - 02.2017
- Performed spring cleaning, end-of-lease cleaning, and general cleaning tasks across the university campus
Education
Via Education College
Diploma in Human Resources
Sydney, NSW01-2020
Via Education College
Certificate IV in Human Resources
Sydney, NSW01-2019
Scott English College
General English
Sydney, NSW01-2018
University of La Gran Colombia, Bogotá-Colombia
Lawyer
01-2014
Skills
- Responsible and disciplined
- Reliable, hardworking, and dedicated
- Quick and proactive learner
- Ability to work efficiently in a fast-paced environment
References
Can be provided upon request.
Timeline
Assistant Merchandiser
The Rug Establishment
11.2021 - Current
Housekeeper
Balov Financial and Professional Services PTY LTD
01.2021 - 08.2021
Cleaner
Pacific Boating at the Sydney Boathouse Rozelle
11.2019 - 04.2020
Waitress / All-rounder
The Galley at the Sydney Boathouse
10.2018 - 11.2019
Cleaner
Casimir Catholic College
03.2017 - 08.2018
Cleaner
Western Sydney University Village, Parramatta
05.2016 - 02.2017
Via Education College
Diploma in Human Resources
Via Education College
Certificate IV in Human Resources
Scott English College
General English
University of La Gran Colombia, Bogotá-Colombia
Lawyer
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