Mayukh Roy
Security Officer/ Crowd Controller
Perth
Summary
Dedicated Security Officer and Crowd Controller with 3+ years of experience in high-pressure environments across Perth venues, including stadiums (e.g., Optus Stadium), bars, hospitals, and gatehouse security. Adept at conflict resolution, customer service, and enforcing safety protocols. Proven ability to work extended shifts (e.g., 60-hour weeks) while maintaining vigilance. Certified in Security Operations, Crowd Control, First Aid, and RSA.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Security Officer/Crowd Controller
Executive Risk Solutions
06.2023 - 04.2025
- Provided gatehouse security for corporate facilities in city and FIFO ,verifying credentials and managing access logs.
- Trained 3 new officers in gatehouse security work and emergency response protocols.
- Maintained detailed incident reports, reducing liability risks by 30% for clients.
- Ensured the safety of hospital staff, patients, and visitors by monitoring premises and responding to security incidents.
- Conducted surveillance and provided access control at art galleries and museums, protecting valuable exhibits.
- Maintained a secure environment at libraries by monitoring entrances and preventing theft or disturbances.
- Provided security service for private VIP parties and I have also done nightclubs/pubs.
Security Officer/Crowd Controller
Npb Security Australia
02.2022 - 06.2023
- Managed security operations at high-traffic venues, including Optus Stadium and local pubs, ensuring compliance with WA safety laws.
- Conducted patrols, and responded to incidents (e.g., medical emergencies, altercations) with a 95% resolution rate.
- Collaborated with WA Police and venue staff to coordinate crowd movements during peak events.
- Conducted crowd control, preventing disruptions and ensuring compliance with safety regulations at Optus Stadium and WACA.
- Collaborated with venue staff and local authorities to manage emergencies and ensure public safety at various locations.
Education
First Aid Certificate - HLTAID009| HLTAID010 | HLTAID011
First Aid Pro Australia
Perth, Australia 01.2025 - 01.2025
Bachelor of Technology - Computer Systems And Networking
Curtin University
Perth, WA 02.2020 - 07.2023
Certificate 2 - Security Operations And Crowd Controlling
Integrated Security Training Perth
Perth, Australia 11.2021 - 12.2021
Certificate - Responsible Service of Alcohol
Integrated Security Training
Perth, Australia 11.2021 - 12.2021
Skills
- Security Management : Venue patrols, access control, incident reporting, CCTV monitoring
- Certifications: Certificate II in Security Operations & Crowd Control, First Aid, RSA
- Customer Service: Professional interaction with patrons, staff, and emergency services
- Crowd Control: Conflict de-escalation, crowd flow management, compliance with WA regulations
- Security Management: Venue patrols, access control, incident reporting, CCTV monitoring
Accomplishments
1) Worked 60+ hours/week during gatehouse security work, ensuring zero safety breaches.
2) Worked as security officer for big concerts like ed sheeran and Coldplay at Optus stadium
3) Worked on FIFO sites ( 2 weeks on and 2 weeks off roster) , 1 week day shifts and 1 week night shifts .
Timeline
First Aid Certificate - HLTAID009| HLTAID010 | HLTAID011
First Aid Pro Australia
01.2025 - 01.2025
Security Officer/Crowd Controller
Executive Risk Solutions
06.2023 - 04.2025
Security Officer/Crowd Controller
Npb Security Australia
02.2022 - 06.2023
Certificate 2 - Security Operations And Crowd Controlling
Integrated Security Training Perth
11.2021 - 12.2021
Certificate - Responsible Service of Alcohol
Integrated Security Training
11.2021 - 12.2021
Bachelor of Technology - Computer Systems And Networking
Curtin University
02.2020 - 07.2023
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