Data Management System
Mayur Jadav
Motor Mechanic
Sydney,NSW
Summary
a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximum profits.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Light Vehicle Mechanic
Shreeji Automotive and Smash Repairs
11.2024 - Current
- Conducted thorough diagnostics to identify necessary repairs, enhancing vehicle performance.
- Completed complex repair jobs using advanced technical skills and extensive automotive knowledge.
- Supported team members in troubleshooting challenging automotive issues, promoting collaboration.
- Provided customers with informative recommendations on regular maintenance schedules.
- Enhanced customer satisfaction by consistently delivering high-quality, timely maintenance services.
Workshop Coordinator
My Mechanic Motors
02.2019 - 09.2024
- Streamlined workshop operations by enforcing standard operating procedures.
- Monitored performance against targets to drive continuous improvement.
- Ensured adherence to SOPs to maintain operational excellence.
- Adapted to fast-paced environments while achieving objectives.
- Increased participant satisfaction through effective communication of workshop objectives and expectations.
- Established strong working relationships with vendors and suppliers, ensuring timely delivery of materials and equipment required for workshops.
- Implemented new registration software that streamlined the sign-up process for attendees, improving overall efficiency.
Team leader - Front Office
Emerald Cars Pvt. Ltd. (Honda Car Dealer)
01.2016 - 12.2018
- Function as Service Team Mentor and Front Office Host
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Assistance Service Manager
Neighbourhood Motors Pvt. Ltd. (Hyundai Cars service)
10.2012 - 06.2015
- Took responsibility as ASM to enhance customer service effectiveness.
- Resolved customer complaints promptly and professionally, ensuring satisfaction.
- Engaged with customers to assess service needs and provide tailored solutions.
- Addressed escalated complaints effectively, converting challenges into opportunities for retention.
Senior Service Advisor
Aspi Cars Pvt Ltd. (Fiat Dealer)
04.2010 - 09.2012
- Function as Senior Service Advisor
- Developed strong relationships with clients, resulting in increased repeat business and referrals.
- Ensured compliance with company policies, safety regulations, and local laws throughout all operations within the department.
- Provided regular status updates on ongoing repairs to keep clients informed throughout the servicing process.
Service Advisor
Cargo Ford Pvt. Ltd. (Ford Car Dealer)
11.2007 - 04.2010
- Perform duties as Service Advisor
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Light Vehicle Mechanic
Sharma Cars Pvt. Ltd. (Hyundai Dealer)
03.2003 - 11.2007
- Functioned as a Technician, providing technical support and maintenance
- Supported team members in troubleshooting difficult automotive issues, fostering a collaborative work environment.
- Improved vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
- Completed complex repair jobs by utilizing advanced technical skills and extensive automotive knowledge.
- Assisted customers in understanding their vehicles'' needs with informative recommendations on regular maintenance schedules.
Trainee Assistant
Yogi Auto Care Pvt. Ltd. (Hyundai Authorised Service Centre)
11.2000 - 01.2003
- Begin as Technician.
- Conducted regular evaluations of trainee progress, providing feedback for improvement and celebrating achievements.
- Fostered a positive and supportive training space, cultivating a strong sense of camaraderie among participants.
- Supported a diverse range of learning styles through the use of varied teaching methods and resources.
- Collaborated with fellow trainers to exchange best practices, leading to consistent high-quality training experiences across the team.
Education
High School Diploma -
Industrial Training Institute
Ahmedabad, Gujarat, India01-1997
High School Diploma -
ITI, Naroda Ahmedabad
Ahmedabad, Gujarat, India01-1999
Diploma - Automobile engineering
Kohinoor Institute
01-2000
Skills
- Specialized tool operation
- Vehicle scanner operation
- Expertise in Microsoft Office suite
- Collaborative teamwork abilities
- Customer service proficiency
- Efficient time management strategies
- Meticulous attention to detail
- Critical thinking and problem-solving
- Positive attitude towards customers
- Organizational effectiveness
- Advanced computer skills
- Clear verbal communication techniques
- Problem resolution strategies
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
- AST - Advanced Service Technician
- CST - Certified Service Technician
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved best labour and parts sale through effectively helping with Factory updated Parts.
- Supervised team of four staff members.
- Resolved product issue through consumer testing.
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsQuote
Judge a man by his questions rather than his answers.
Voltaire
Software
Soltrack For Billing
Languages
English
Upper intermediate (B2)
Gujarati
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Interests
Playing Cricket
Educate to all become a Service Executive in this industry
Timeline
Light Vehicle Mechanic
Shreeji Automotive and Smash Repairs
11.2024 - Current
Workshop Coordinator
My Mechanic Motors
02.2019 - 09.2024
Team leader - Front Office
Emerald Cars Pvt. Ltd. (Honda Car Dealer)
01.2016 - 12.2018
Assistance Service Manager
Neighbourhood Motors Pvt. Ltd. (Hyundai Cars service)
10.2012 - 06.2015
Senior Service Advisor
Aspi Cars Pvt Ltd. (Fiat Dealer)
04.2010 - 09.2012
Service Advisor
Cargo Ford Pvt. Ltd. (Ford Car Dealer)
11.2007 - 04.2010
Light Vehicle Mechanic
Sharma Cars Pvt. Ltd. (Hyundai Dealer)
03.2003 - 11.2007
Trainee Assistant
Yogi Auto Care Pvt. Ltd. (Hyundai Authorised Service Centre)
11.2000 - 01.2003
High School Diploma -
Industrial Training Institute
High School Diploma -
ITI, Naroda Ahmedabad
Diploma - Automobile engineering
Kohinoor Institute
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