Customer Service Representative with a proven track record at Concentrix, adept in Microsoft Excel and outstanding problem-solving abilities. Excelled in updating customer records and managing detailed interaction logs, significantly enhancing issue resolution efficiency. Demonstrates exceptional computer proficiency and active listening skills, ensuring high-quality customer support. Knowledgeable and dedicated customer service professional with extensive experience in gadget works industry. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.