MAZ SAID
Royston Park,Australia
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in training and assessment position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Owner
Etiole By Maz Hair Services
Nailsworth, SA
09.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
Senior Hairdresser
Konk Hair
Unley, SA
06.2022 - 09.2022
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
- Enhanced client satisfaction by providing personalized consultations and recommendations based on individual needs.
- Provided exceptional customer service by addressing concerns promptly and offering solutions tailored to each client''s needs.
Hair Expert & Barber
Walkerville Barberbar
03.2021 - 06.2022
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Answered incoming telephone calls and scheduled appointments for clients.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Boosted salon revenue through upselling various products and services, such as shaving creams, hair treatments, and styling products.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
Senior Hairdresser
Concept Hair And Beauty
Kensington And Norwood, SA
04.2020 - 01.2021
- Mentored junior stylists, improving their technical skills and customer service abilities.
- Hair extension expert
- Bridal and groom
Celebrity Hairdresser
Freelance
Dubai
05.2016 - 02.2020
- Colouring, cutting, highlights, blow-dry hair treatments
- Styling and hair up, wigs, hair extension quickie's or one by one and many different types of extensions
- Past couple of years been doing celebrities' hair during their photo shooting, filming, video clip, and movies.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Streamlined inventory management processes, reducing waste of supplies while ensuring availability of essential products for all stylists.
Salon Manager
DREAMS SALON
06.2018 - 01.2020
- During working at this salon, been doing freelance with celebrities and managing salon
- Was really busy, working up to 10 hours daily non-stop sometimes alone
- Handling salon from A to Z
- Dealing with staff and all salon stuff
- Handling staff complaints, customer complaints, salon system, stock count, stock orders, and providing a comfortable atmosphere.
Train of Trainers
ALOXXI
USA
02.2015 - 03.2015
- Attended train of trainers in Los Angeles, California
- Experienced colour cut styles
- Learned how to train trainers and qualify them.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Embasador/Color Technician
ALOXXI
Dubai
01.2014 - 03.2015
- Embasador of Aloxxi colour at mother company in Dubai
- Salon demonstrations
- Hairdresser assistance
- Presenting Dubai in different countries.
- Demonstrated commitment to continuous improvement by seeking out feedback from peers and supervisors, implementing constructive suggestions to enhance skills and performance as a Color Technician.
- Performed thorough color analyses, ensuring the most flattering shades were selected for each client''s unique features and skin tone.
- Kept up-to-date with industry trends, attending workshops and conferences regularly to maintain cutting-edge knowledge of color techniques.
Salon Partner
DH
Du Ai
05.2014 - 06.2016
- Works for a Lebanese celebrity as a personal hairdresser
- Salon partners at the same time
- Handling salon from A to Z.
Hairdresser
CET
10.2001
- Institute of hairdressing, 2 years study.
Volunteer Hairdresser
Volunteer Work
Dubai
01.2005 - 01.2020
- Volunteer work for the poor and those with special needs, elderly poor, and people with disabilities, at no charge
- Will continue doing volunteering in Australia as well.
L'Oréal Hair Advertising
L'Oréal
Dubai
04.2015 - 04.2015
- Styling and colouring models hair during a L'Oréal face product shooting,
TV Advertising
HEAD&SHOULDERS
Spain
04.2014 - 04.2014
- Cut and style for a couple of guys for the shooting of Head & Shoulders.
Salon Manager and Technical Director
CLAUDE MAXIME
Dubai
12.2004 - 03.2014
- During this long experience at this place, I learned a lot and I have seen a lot in the hair and colours industry
- Managed cash flow, business transactions, banking, and accounting processes.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Oversaw salon employee performance, facility cleanliness, and sales.
- There was a lot of competition and competitors
- It was my first work experience overseas.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
Demonstrations / FCB
CLAUDE MAXIME MONDIAL
France
02.2013 - 02.2013
- Attended & Experienced MCB for three following days world hair show
- Learned dry hair cuts.
Graduation by Honor
KERASTASE
04.2006 - 04.2006
- Graduated by honor by Kerastase experts
- High product selling
- Information and product knowledge.
Hairdresser
SAMI ET PIERRE
05.1999 - 09.2003
- Blow dry hair up, color cuts, tongs, perm, balayage.
Volunteer
Volunteers Hairdressing
01.1999 - 10.2002
- Volunteer work for the poor and those with special needs, people with disabilities and elderly poor, at no charge.
Education
Bachelor - Finance And Banking
Evangelical School
Zahle, BekaaSkills
- Work as a team
- Work under pressure
- Education, learning and help
- Computer systems
- Speed in carrying out the work
- The ability to persuade customers
- Work long and late
- Non-intolerance and understanding of others
- Personality that fills joy among people
- Fast Adaptation
- Prepare orders stock organization
- Sales skills
Certification
Specialisation of hairdresser(Beiruth)
Colour key certificate(Dubai)
Kerastase hair expert certificate (Dubai)
Certificate lll in hairdressing(Australia)
Certificate vl in training and assessment(Australia)
Diploma of salon management(Australia)
Timeline
Owner
Etiole By Maz Hair Services
09.2022 - Current
Senior Hairdresser
Konk Hair
06.2022 - 09.2022
Hair Expert & Barber
Walkerville Barberbar
03.2021 - 06.2022
Senior Hairdresser
Concept Hair And Beauty
04.2020 - 01.2021
Salon Manager
DREAMS SALON
06.2018 - 01.2020
Celebrity Hairdresser
Freelance
05.2016 - 02.2020
L'Oréal Hair Advertising
L'Oréal
04.2015 - 04.2015
Train of Trainers
ALOXXI
02.2015 - 03.2015
Salon Partner
DH
05.2014 - 06.2016
TV Advertising
HEAD&SHOULDERS
04.2014 - 04.2014
Embasador/Color Technician
ALOXXI
01.2014 - 03.2015
Demonstrations / FCB
CLAUDE MAXIME MONDIAL
02.2013 - 02.2013
Graduation by Honor
KERASTASE
04.2006 - 04.2006
Volunteer Hairdresser
Volunteer Work
01.2005 - 01.2020
Salon Manager and Technical Director
CLAUDE MAXIME
12.2004 - 03.2014
Hairdresser
CET
10.2001
Hairdresser
SAMI ET PIERRE
05.1999 - 09.2003
Volunteer
Volunteers Hairdressing
01.1999 - 10.2002
Bachelor - Finance And Banking
Evangelical School