Maz Towns
Sunshine Coast,Queensland
Summary
High-energy leader of cross-functional teams with extensive experience in strategic planning, cost optimization, and team leadership. Proven track record of developing successful strategies and managing operations to achieve both short-term and long-term goals. Successful alignment of customer needs and organizational objectives to ensure optimal operating efficiency. Possesses excellent problem-solving, collaboration, and communication skills.
Overview
18
18
years of professional experience
Work History
Vice President P&C
NASS
Sunshine Coast, Queensland
01.2023 - Current
- Work as a close knit team with President, Treasurer & Secretary to foster positive collaboration between school and the wider community, with strategic vision, effective communication and problem-solving.
- Spear-headed fundraising campaigns, raising over $50,000 in 2023.
Elite Leader
Partnered With Quintessential Biosciences
10.2020 - Current
- Guiding, training and supporting team members to successfully build structure and sales within their team.
Vice President P&C
Mount Kilcoy State School
02.2021 - 12.2022
- Supported President in driving financial growth through charity fundraising and volunteer collaboration in small community school.
The Big Lap
Australia
12.2018 - 01.2021
- Commenced an incredible journey with the family to do ‘The Lap' around Australia, showing our children what an incredible & diverse country we live in.
- Planned itineraries and effectively controlled a tight budget.
- Homeschooled the children through adventures, books, excursions, experiences & a global pandemic!
Clinical Research Director - Clinical Operations ANZ
ICON Clinical Research
02.2014 - 12.2018
- Developed and implemented strategic plans to ensure country level organizational goals were met.
- Drove the completion & delivery of study start-up and operational services using a variety of metrics & KPIs, to enable growth of delivery of work at the country level
- Cultivated relationships with key internal and external stakeholders.
- Created an environment of open communication between departments that improved collaboration among project teams.
- Led cross-functional projects that improved operational efficiency.
- Provided leadership, direction & accountability for operational teams, along with oversight & management support for the Vice President throughout APAC, ensuring timely & systematic sharing of information & processes across the wider leadership team.
Director of CRA Management - APAC
ICON Clinical Research
08.2011 - 01.2014
- Created & built a culture of collaboration & improvement with a focus on streamlining processes, adding value to the business & meeting clients' needs
- Provided leadership, mentorship, & effective management support to the assigned CRA Managers & Senior Managers across ANZ, Korea, Taiwan, Philippines, Singapore, Thailand, Malaysia, India
- Organized resources efficiently to maximize productivity and minimize costs.
- Established performance metrics to track progress and success of initiatives.
- Collaborated with stakeholders to identify areas for improvement and develop strategies for growth.
Associate Director, CORD - APAC
ICON Clinical Research
01.2009 - 07.2011
- Initiated, developed, built and lead the CORD (Clinical Coordinators & Development Managers) department to enhance CRA performance across ANZ, Korea, Taiwan, Philippines, Singapore, Thailand, Malaysia, China and India.
- Develop resourcing algorithm to assess workload and drive operational performance through process management and improvements.
- Oversaw the design and implementation of training programs for the international team.
- Facilitated regular meetings with department heads to review progress on goals and objectives.
- Planned and aligned organizational resources with operations requirements.
- Led and directed team members on effective methods, operations and procedures.
- Conducted trending analysis & interpretation of findings & report to Senior Executives as required
CRA Development Manager
ICON Clinical Research
04.2007 - 12.2008
- Designed and delivered engaging training sessions in ICH/GC, ICON SOPs, monitoring requirements & other goals set by senior operations management to employees across the department.
- Ensured the overall productivity, best practices & quality of monitoring for allocated CRAs
- Communicated to the appropriate company personnel any needs, issues or problems on a regular basis.
- Trained, mentored, and provided guidance to CRAs in the team.
- Coordinated with stakeholders to ensure appropriate training delivered.
- Assisted with onboarding new employees by conducting orientation and job-specific training.
- Mentored team members to succeed and advance within department.
Founding Team Member
Overland-Underwater
UK - NZ
08.2005 - 04.2007
- Founding member for team that embarked on a challenging and rewarding expedition, driving 90,000kms overland from the UK to NZ, covering 4 continents & 26 countries with the key objective of raising money for the charity CARE International, a humanitarian agency active in over 70 countries.
- The expedition raised $40,000
Education
BSc Honours: Nutrition & Food Science 2.1 -
University of Surrey, UK
Skills
- Data-driven strategic planning
- Organisational & Operations Development
- Stakeholder Engagement
- Leadership Development
- Change Management
- Cross-functional Team Leadership
- Performance Management
- Strong interpersonal skills
Affiliations
- Exploring new places
- Scuba diving & snorkeling
- Sour dough baking
- Yoga & walking
- Healthy living
Timeline
Vice President P&C
NASS
01.2023 - Current
Vice President P&C
Mount Kilcoy State School
02.2021 - 12.2022
Elite Leader
Partnered With Quintessential Biosciences
10.2020 - Current
The Big Lap
Australia
12.2018 - 01.2021
Clinical Research Director - Clinical Operations ANZ
ICON Clinical Research
02.2014 - 12.2018
Director of CRA Management - APAC
ICON Clinical Research
08.2011 - 01.2014
Associate Director, CORD - APAC
ICON Clinical Research
01.2009 - 07.2011
CRA Development Manager
ICON Clinical Research
04.2007 - 12.2008
Founding Team Member
Overland-Underwater
08.2005 - 04.2007
BSc Honours: Nutrition & Food Science 2.1 -
University of Surrey, UK
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