Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mazhar Syed

Sydney,NSW

Summary

Dynamic Cloud Engineer with a proven track record with leveraging data-driven insights to enhance process efficiency and customer satisfaction. Skilled in Agile methodologies and AWS services, I successfully led digital transformation initiatives, optimizing service delivery and driving significant improvements in operational performance. Passionate about fostering collaboration and innovation.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Business Analyst

O'Brien Glass
Sydney
09.2024 - Current
  • Collaborate with cross-functional teams including IT, operations, and customer service to gather and analyze business requirements for digital transformation initiatives.
  • Lead the documentation of functional specifications, process flows, and user stories for internal and customer-facing systems.
  • Facilitate workshops and stakeholder meetings to define business needs, aligning with organizational goals and customer expectations.
  • Use data-driven approaches to identify areas for process improvement, automation, and cost reduction across service delivery pipelines.
  • Act as a liaison between technical teams and business units, ensuring successful system integrations and rollout of new applications.
  • Monitor project progress and communicate key updates, risks, and mitigation plans to leadership using Agile methodologies (Scrum/JIRA).
  • Conduct UAT (User Acceptance Testing), draft test cases, and ensure stakeholder sign-offs for system changes.
  • Support reporting and insights generation through dashboards and performance metrics using BI tools.
  • Champion the adoption of digital solutions across customer engagement channels to improve efficiency and customer satisfaction.

Cloud Engineer

Vision Language Experts
Sydney
04.2024 - 09.2024
  • To design and maintain the Cloud Architecture on AWS
  • Setting up and maintaining cloud monitoring tools, actively troubleshooting, and resolving issues in environments.
  • To implement CI/CD for the for the applications and platforms.
  • Infrastructure development using IAC using Cloud Formation and Terraform.
  • To check on the bugs and errors and make the required changes
  • Cost optimization of the resources using the best strategies and principles
  • Migrate the applications on the cloud platform with best practices

Cloud Engineer

Arka Consultants
Sydney
09.2022 - 04.2023
  • To design and maintain the Cloud Architecture on AWS
  • To develop proposals and strategies for software design
  • To implement CI/CD for the for the applications and platforms
  • Integrate the services with Datadog and monitor the performances
  • Creation of Dashboards with the APM and analyzing the data.
  • To design the infrastructure using IAC using Cloud Formation
  • To monitor the performance and security of the existing applications
  • To check on the bugs and errors and make the required changes
  • To migrate the applications and ERP on Cloud and design the best possible solution
  • Led migration of on-premises applications to AWS, reducing operational costs by 30% and improving system performance by 50%.
  • Implemented auto-scaling, load balancing, and CI/CD pipelines, cutting downtime by 40%.
  • Optimized AWS resources, reducing monthly AWS bills by 25%.
  • Designed and implemented highly available, fault-tolerant architectures with EC2, RDS, S3, ECS, and CloudFormation.
  • Strong understanding of AWS services: EC2, VPC, S3, EBS, ELB, CloudFront, IAM, RDS, CloudWatch, CloudTrail, EMR, API Gateway, Auto-scaling, Security Groups, etc.
  • Ensured compliance with security best practices, including IAM policies, VPC configurations, and encryption mechanisms.
  • Conducted system monitoring, performance tuning, and troubleshooting to maintain high availability and reliability.

Cloud Engineer

5B
Sydney
11.2020 - 08.2022
  • Led migration of on-premises applications to AWS, reducing operational costs by 30% and enhancing system performance.
  • Implemented auto-scaling, load balancing, and CI/CD pipelines.
  • Optimized AWS resources, achieving a 25% decrease in monthly AWS expenses.
  • Designed and deployed highly available, fault-tolerant architectures using EC2, RDS, S3, ECS, and CloudFormation.
  • Demonstrated strong proficiency in AWS services including EC2, VPC, S3, EBS, ELB, CloudFront, IAM.
  • Ensured compliance with security best practices through IAM policies, VPC configurations, and encryption protocols.
  • Conducted system monitoring and performance tuning to maintain high availability and reliability.
  • Executed troubleshooting processes to swiftly address issues and enhance system stability.

Big Data Hadoop Developer/ Application Consultant

Cognizant Technology Solutions
India
08.2014 - 01.2018
  • Architected and delivered Big Data solutions for large-scale projects using Hadoop, Apache Pig, YARN, Hive, and SQOOP.
  • Migrated existing MySQL system to Hadoop, enabling processing of terabytes of data and improving data extraction and reporting.
  • Developed and implemented MapReduce jobs, Pig scripts, and Hive reports for data processing and analysis.
  • Set up and managed Hadoop ecosystem components (Pig, Hive, HBase) across multiple nodes.

Education

Masters in ICT (CLOUD) -

University of Western Sydney
Sydney, NSW
01.2020

Bachelors of Electrical Engineering -

JNTU
India
01.2013

Skills

  • AWS services: EC2, S3, EKS, ECS
  • Container orchestration: Docker, Kubernetes
  • CI/CD pipelines and automation
  • Infrastructure as code: CloudFormation, Ansible
  • Monitoring tools: Datadog, CloudWatch
  • Database management: MySQL, PostgreSQL, RDS
  • Version control: Git
  • Agile methodologies: Scrum, JIRA
  • Scripting languages: Python, Shell scripting
  • Technical documentation and presentations
  • AWS certifications: Cloud Practitioner, AWS SAA-C03, AZ-104, ITIL V4

Certification

  • AWS Cloud Practitioner
  • Certified Scrum Master
  • ITIL V4
  • Pursuing AZ - 104
  • Pursuing AWS SAA - C03

Timeline

Business Analyst

O'Brien Glass
09.2024 - Current

Cloud Engineer

Vision Language Experts
04.2024 - 09.2024

Cloud Engineer

Arka Consultants
09.2022 - 04.2023

Cloud Engineer

5B
11.2020 - 08.2022

Big Data Hadoop Developer/ Application Consultant

Cognizant Technology Solutions
08.2014 - 01.2018

Masters in ICT (CLOUD) -

University of Western Sydney

Bachelors of Electrical Engineering -

JNTU
Mazhar Syed