Mazhar Syed
Sydney,NSW
Summary
Dynamic Cloud Engineer with a proven track record with leveraging data-driven insights to enhance process efficiency and customer satisfaction. Skilled in Agile methodologies and AWS services, I successfully led digital transformation initiatives, optimizing service delivery and driving significant improvements in operational performance. Passionate about fostering collaboration and innovation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Analyst
O'Brien Glass
Sydney
09.2024 - Current
- Collaborate with cross-functional teams including IT, operations, and customer service to gather and analyze business requirements for digital transformation initiatives.
- Lead the documentation of functional specifications, process flows, and user stories for internal and customer-facing systems.
- Facilitate workshops and stakeholder meetings to define business needs, aligning with organizational goals and customer expectations.
- Use data-driven approaches to identify areas for process improvement, automation, and cost reduction across service delivery pipelines.
- Act as a liaison between technical teams and business units, ensuring successful system integrations and rollout of new applications.
- Monitor project progress and communicate key updates, risks, and mitigation plans to leadership using Agile methodologies (Scrum/JIRA).
- Conduct UAT (User Acceptance Testing), draft test cases, and ensure stakeholder sign-offs for system changes.
- Support reporting and insights generation through dashboards and performance metrics using BI tools.
- Champion the adoption of digital solutions across customer engagement channels to improve efficiency and customer satisfaction.
Cloud Engineer
Vision Language Experts
Sydney
04.2024 - 09.2024
- To design and maintain the Cloud Architecture on AWS
- Setting up and maintaining cloud monitoring tools, actively troubleshooting, and resolving issues in environments.
- To implement CI/CD for the for the applications and platforms.
- Infrastructure development using IAC using Cloud Formation and Terraform.
- To check on the bugs and errors and make the required changes
- Cost optimization of the resources using the best strategies and principles
- Migrate the applications on the cloud platform with best practices
Cloud Engineer
Arka Consultants
Sydney
09.2022 - 04.2023
- To design and maintain the Cloud Architecture on AWS
- To develop proposals and strategies for software design
- To implement CI/CD for the for the applications and platforms
- Integrate the services with Datadog and monitor the performances
- Creation of Dashboards with the APM and analyzing the data.
- To design the infrastructure using IAC using Cloud Formation
- To monitor the performance and security of the existing applications
- To check on the bugs and errors and make the required changes
- To migrate the applications and ERP on Cloud and design the best possible solution
- Led migration of on-premises applications to AWS, reducing operational costs by 30% and improving system performance by 50%.
- Implemented auto-scaling, load balancing, and CI/CD pipelines, cutting downtime by 40%.
- Optimized AWS resources, reducing monthly AWS bills by 25%.
- Designed and implemented highly available, fault-tolerant architectures with EC2, RDS, S3, ECS, and CloudFormation.
- Strong understanding of AWS services: EC2, VPC, S3, EBS, ELB, CloudFront, IAM, RDS, CloudWatch, CloudTrail, EMR, API Gateway, Auto-scaling, Security Groups, etc.
- Ensured compliance with security best practices, including IAM policies, VPC configurations, and encryption mechanisms.
- Conducted system monitoring, performance tuning, and troubleshooting to maintain high availability and reliability.
Cloud Engineer
5B
Sydney
11.2020 - 08.2022
- Led migration of on-premises applications to AWS, reducing operational costs by 30% and enhancing system performance.
- Implemented auto-scaling, load balancing, and CI/CD pipelines.
- Optimized AWS resources, achieving a 25% decrease in monthly AWS expenses.
- Designed and deployed highly available, fault-tolerant architectures using EC2, RDS, S3, ECS, and CloudFormation.
- Demonstrated strong proficiency in AWS services including EC2, VPC, S3, EBS, ELB, CloudFront, IAM.
- Ensured compliance with security best practices through IAM policies, VPC configurations, and encryption protocols.
- Conducted system monitoring and performance tuning to maintain high availability and reliability.
- Executed troubleshooting processes to swiftly address issues and enhance system stability.
Big Data Hadoop Developer/ Application Consultant
Cognizant Technology Solutions
India
08.2014 - 01.2018
- Architected and delivered Big Data solutions for large-scale projects using Hadoop, Apache Pig, YARN, Hive, and SQOOP.
- Migrated existing MySQL system to Hadoop, enabling processing of terabytes of data and improving data extraction and reporting.
- Developed and implemented MapReduce jobs, Pig scripts, and Hive reports for data processing and analysis.
- Set up and managed Hadoop ecosystem components (Pig, Hive, HBase) across multiple nodes.
Education
Masters in ICT (CLOUD) -
University of Western Sydney
Sydney, NSW01.2020
Bachelors of Electrical Engineering -
JNTU
India01.2013
Skills
- AWS services: EC2, S3, EKS, ECS
- Container orchestration: Docker, Kubernetes
- CI/CD pipelines and automation
- Infrastructure as code: CloudFormation, Ansible
- Monitoring tools: Datadog, CloudWatch
- Database management: MySQL, PostgreSQL, RDS
- Version control: Git
- Agile methodologies: Scrum, JIRA
- Scripting languages: Python, Shell scripting
- Technical documentation and presentations
- AWS certifications: Cloud Practitioner, AWS SAA-C03, AZ-104, ITIL V4
Certification
- AWS Cloud Practitioner
- Certified Scrum Master
- ITIL V4
- Pursuing AZ - 104
- Pursuing AWS SAA - C03
Timeline
Business Analyst
O'Brien Glass
09.2024 - Current
Cloud Engineer
Vision Language Experts
04.2024 - 09.2024
Cloud Engineer
Arka Consultants
09.2022 - 04.2023
Cloud Engineer
5B
11.2020 - 08.2022
Big Data Hadoop Developer/ Application Consultant
Cognizant Technology Solutions
08.2014 - 01.2018
Masters in ICT (CLOUD) -
University of Western Sydney
Bachelors of Electrical Engineering -
JNTU