Mazzi Tomaiko
Melbourne,VIC
Summary
Personable and compassionate, bringing a deep understanding of the human-animal bond. Holds foundational knowledge in animal care, diagnostics, and treatment. Eager to learn from others and grow in this environment. Dedicated to improving animal well-being and building trust with pet owners.
Overview
8
8
years of professional experience
Work History
Kennel Hand
The Cattery Company
09.2022 - 06.2023
- Provided excellent customer service to pet owners during drop-off and pick-up times, answering questions and addressing concerns as needed.
- Efficiently managed administrative tasks such as record-keeping, scheduling admissions and discharges, as well as processing payments from clients.
- Administered medications and provided specialized diets, as instructed by owners.
- Ensured optimal health of animals through careful monitoring of food intake, exercise routines, and medical needs.
- Conducted regular health checks on animals to promptly addressed any signs of distress or illness and sought veterinary assistance when necessary.
- Improved kennel cleanliness by implementing thorough daily cleaning routines and maintaining organized workspaces.
- Collaborated with fellow team members to maintain high standards of care for all animals within the facility.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
Veterinary Assistant
Animal Outpatient Surgery Of San Diego
12.2020 - 01.2022
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Collected and prepared specimens and samples for in house and outside laboratory analysis.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Ensured optimal animal care by preparing operating rooms, sterilizing instruments, preparing surgical packs and providing post-operative care.
- Meticulously monitored vital signs and kept detailed anaesthetic records during procedures.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
Veterinary Assistant
Lindsey Veterinary Care
07.2020 - 08.2020
- Assisted senior staff with physical assessments and blood analyses.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
Veterinary Assistant
Sunset Veterinary Hospital
05.2018 - 06.2020
- Assisted in examination and treatment of animals in veterinary clinic.
- Supported veterinary diagnostics, preparing samples for laboratory testing to aid in swift treatment planning.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
Guest Services
Pacific Terrace Hotel
05.2017 - 08.2017
- Provided exceptional guest services, ensuring positive experiences for residents and visitors alike.
- Explained amenities of property to guests and proactively maintained current knowledge of guest services status.
- Balanced competing priorities effectively to ensure the smooth operation of all aspects of the bistro, from guest services to kitchen efficiency.
- Collaborated closely with department heads to ensure seamless coordination of guest services across all areas of the hotel.
Law Office Assistant
University Of San Francisco Law School
08.2016 - 08.2017
- Prepared and edited documents to produce precise, accurate and professional communication.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Input data into spreadsheets and databases.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Restaurant Hostess
Sushi On The Rock
06.2015 - 08.2016
- Demonstrated strong multitasking skills by handling telephone inquiries and to-go orders while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanour.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Retail Sales Associate
Laundry Boutique
06.2015 - 10.2015
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Doctor of Veterinary Medicine -
University of Melbourne
Parkville, VIC12.2024
Bachelor of Science - Biology (major), Philosophy (minor)
University of San Francisco
San Francisco, CA05.2020
Skills
- Reliability
- Adaptability and flexibility
- Time management and multitasking abilities
- Attention to detail
- Active listening and compassionate communication
- Teamwork and collaboration
- Self motivation
Languages
Spanish
Limited Working
Additional Information
- Volunteer at the San Francisco Society for the Prevention of Cruelty to Animals in the Shelters Preventing Outbreaks of Ringworm through Education Program. The program gave a comprehensive education on ringworm and preventing spread within the shelter. The program also gave hands-on experience with shelter animals, such as performing treatments on cats and dogs, as well as monitoring their progress each week until they could be put up for adoption.
- Volunteer at the San Francisco Society for the Prevention of Cruelty to Animals in the Shelter Medicine Program. The program provided guidelines on how to log and dispense medications, as well as offered hands-on experience with methods and techniques for safely medicating shelter animals in a low stress environment. Additionally, volunteers aided in physical therapy regimes for animals requiring it.
- Volunteer mentor for the Eye-to-Eye After School Program. Mentors lead a weekly after school art class for the local underprivileged middle school students with learning disabilities. Lesson plans were aimed to encourage and support students during their academic ventures.
- Volunteer and foster caretakers for GotCats? Rescue. Travelled with senior rescue staff to administer pre-adoption vaccinations to cats and kittens.
- Foster caretaker for cats and dogs at the San Francisco Society for the Prevention of Cruelty to Animals.
Publications
Publication published in Spring 2020 through the USF Scholarship Repository; an institutional repository service provided by the Gleeson Library. "Social Issues in San Francisco: Perspectives from Global Buddhisms," it is a collection of essays written by students enrolled in the Buddhist Pathways subject. The essay, San Francisco's Urban Environment and Perspectives of Theravada Buddhism, explores how themes and practices from the Theravada sect of Buddhism may be applied to issues caused by the city landscape, such as poverty and homelessness.
Timeline
Kennel Hand
The Cattery Company
09.2022 - 06.2023
Veterinary Assistant
Animal Outpatient Surgery Of San Diego
12.2020 - 01.2022
Veterinary Assistant
Lindsey Veterinary Care
07.2020 - 08.2020
Veterinary Assistant
Sunset Veterinary Hospital
05.2018 - 06.2020
Guest Services
Pacific Terrace Hotel
05.2017 - 08.2017
Law Office Assistant
University Of San Francisco Law School
08.2016 - 08.2017
Restaurant Hostess
Sushi On The Rock
06.2015 - 08.2016
Retail Sales Associate
Laundry Boutique
06.2015 - 10.2015
Doctor of Veterinary Medicine -
University of Melbourne
Bachelor of Science - Biology (major), Philosophy (minor)
University of San Francisco
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