Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mazzily Raigoso Martinez

Summary

Self-driven high school graduate, passioned about costumer service with great interpersonal skills and excellent attention to detail. I consider myself a reliable person, I have experience in customer service, always happy to contribute with the best attitude. I enjoy working as part of a team as well as individually

Overview

2
2
years of professional experience
1
1
Certification

Work History

WAITRESS

ANTIPASTI DELI CAFE YARRAVILLE
12.2023 - Current

I work here as a waitress, cook and cashier. Also, as part of the job i would take orders, serviced tables or cook the orders as sandwiches, pastas, salad and also i take the orders for the coffees. I also know how to maintain flowers, how to clean them, what to choose so that the client has the most beautiful ones and I also know how to wrap the flowers depending on how the client wants them. I know the difference between different hams as they are handled in the cafe and how to cut them thick or thin depending on the client's needs. Always applying food safety and hygiene techniques and ensuring I was extremely careful when customers advised of any food allergies

WAITRESS AND FOOD AND BEVERAGE ATTENDANT

ATTLANTIC GROUP
03.2023 - Current

Waitering in large events such as birthdays, weddings, corporates and others. This job also requires high quality service to ensure all guests have outstanding experiences and avoid all the stress of hosting this type of events. As required for this role I obtained the RSA certificate.

CLEANER AR PETER MC CALLUM CANCER CENTRE

ISS Facility Services
04.2023 - 08.2023

Deep cleaning, focusing on thoroughly inspecting the allocated hospital awards and executing the cleaning and disinfection tasks to hospital standards. As part of this role, I was required to obtain a working with children certificate.

ALL ROUNDER RESTAURANT

RICHMOND KEBAB HOUSE
12.2022 - 03.2023

I worked as a waitress, cook and cashier. As part of the job I would take orders, serviced tables or cook the orders, depending on the allocated shift. Always applying food safety and hygiene techniques and ensuring I was extremely careful when customers advised of any food allergies

Room Attendant

AHS Hospitality
08.2022 - 01.2023

I clean and service the rooms, ensuring they have all the amenities ready for guests use and as per hotel standards. I have been recognized numerous times for my excellent attention to detail and efficiency when performing my daily tasks.

CALL CENTER AGENT

VODAFONE SPAIN
02.2022 - 06.2022

Customer service, addressing technical issues as first point of contact for customers, selling home internet and mobile plans.

Sales Assistant

PROVACON, COLOMBIA
12.2021 - 02.2022

My position was to sell natural products, talk about their benefits, organize, and take care of the accounting on daily basis.

Education

CERTIFICATE MARKETING AND COMMUNICATION - CURRENTLY STUDYING

GREENWHICH MANAGEMENT COLLEGE
Melbourne, VIC
03.2024

ENGLISH CERTIFICATE -

GREENWHICH ENGLISH COLLEGE
Melbourne, VIC
02.2024

High School Diploma -

COLEGIO ALDEMAR ROJAS PLAZAS
BOGOTA, COLOMBIA
12.2021

Skills

  • Attention to detail
  • Costumer service
  • Teamwork
  • Good Communication
  • Fast learner

STUDENT VISA SUBCLASS 570

Available to work part time with a flexible schedule

  • ABN certificate
  • TFN certificate

Certification

RESPONSIBLE SERVICE OF ALCOHOL (RSA) SEPT 2023


CONSTRUCTION INDUCTION TRAINING (WHITE CARD) JUNE 2023


WORKING WITH CHILDREN CHECK – MARCH 2023

Timeline

WAITRESS

ANTIPASTI DELI CAFE YARRAVILLE
12.2023 - Current

CLEANER AR PETER MC CALLUM CANCER CENTRE

ISS Facility Services
04.2023 - 08.2023

WAITRESS AND FOOD AND BEVERAGE ATTENDANT

ATTLANTIC GROUP
03.2023 - Current

ALL ROUNDER RESTAURANT

RICHMOND KEBAB HOUSE
12.2022 - 03.2023

Room Attendant

AHS Hospitality
08.2022 - 01.2023

CALL CENTER AGENT

VODAFONE SPAIN
02.2022 - 06.2022

Sales Assistant

PROVACON, COLOMBIA
12.2021 - 02.2022

CERTIFICATE MARKETING AND COMMUNICATION - CURRENTLY STUDYING

GREENWHICH MANAGEMENT COLLEGE

ENGLISH CERTIFICATE -

GREENWHICH ENGLISH COLLEGE

High School Diploma -

COLEGIO ALDEMAR ROJAS PLAZAS
Mazzily Raigoso Martinez