Summary
Overview
Work History
Education
Skills
Certification
Mobilephone
Languages
References
Skills Attributes
Education
Languages
Timeline
Generic

MBOYA ACHIENG

Balga,WA

Summary

Compassionate Support Worker with extensive experience in enhancing client development within day programs and group home environments. Proven expertise in behavior modification, crisis intervention, and adaptive communication techniques promotes positive outcomes for individuals with disabilities. Strong interpersonal skills and a commitment to fostering independence ensure the safety and comfort of clients. Committed to leveraging skills within a dedicated team to advance organizational objectives and client well-being.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Support Worker

Choice One
PERTH, WA
02.2023 - Current
  • Supported clients with mobility needs, including the use of wheelchairs and transfers.
  • Reported any incidents or accidents per company policy and procedure.
  • Actively encouraged service users to make decisions about their own lives where appropriate.
  • Referred involved parties to needed community resources.
  • Helped clients develop independent living skills, such as budgeting, cooking, and cleaning.
  • Implemented and formulated tailored treatment plans for needs evaluation and psychosocial functioning of patients.
  • Helped clients develop coping mechanisms, technical abilities, and job skills.
  • Administered medication as prescribed and maintained accurate records of clients' medication schedules.
  • Supported clients in managing finances and budgeting, ensuring their well-being and financial stability.
  • Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
  • Organized leisure activities for clients in the community.

Support Worker

Auscare
PERTH, WA
04.2023 - 02.2025
  • Provided emotional and practical support to vulnerable adults.
  • Evaluated and addressed individual client needs and concerns.
  • Advocated for clients' rights and interests within the community and various institutions.
  • Administered medication according to company guidelines whilst monitoring its effectiveness.
  • Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
  • Delivered tailored support to clients with diverse needs, including those with physical disabilities, mental health conditions, and learning difficulties.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Developed positive relationships with service users and maintained professional boundaries at all times.

Support Worker

Careers Plus
PERTH, WA
11.2022 - 11.2024
  • Delivering homecare support to various clients across Perth
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Supported clients in accessing community resources, enhancing their integration and participation in community activities.
  • Accompanied clients to appointments and community outings, ensuring they had access to necessary services and social opportunities.

Support Worker

Cam Can
PORT KENNEDY, WA
12.2022 - 06.2023
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Support clients with social participation like activities, shopping, doctor's appointment
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Monitored client wellbeing and reported any changes or concerns to relevant staff members.
  • Conducted household tasks, including cleaning and laundry, to maintain a clean and safe living environment.
  • Engaged clients in activities aimed at promoting physical and mental stimulation.
  • Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.

Support Worker

Smarthealth Solution
Perth, WA
09.2022 - 04.2023
  • Delivering home care support to various clients across Perth.
  • Helped clients develop independent living skills, such as budgeting, cooking, and cleaning.
  • Referred involved parties to needed community resources.
  • Administered medication as prescribed and maintained accurate records of clients' medication schedules.
  • Managed challenging behaviors from clients in a calm manner by utilizing de-escalation techniques.
  • Evaluated and addressed individual client needs and concerns.
  • Provided emotional and practical support to vulnerable adults.

Carer

Liberty Pace Solution
Sydney, NSW
03.2022 - 08.2022
  • Worked as a carer in a residential facility for about a year
  • Providing person centred care to clients and attending to their needs
  • Assisting with shower, toileting, dressing and grooming
  • Bowel and catheter management
  • Stoma care
  • Transportation
  • Household care and management
  • Providing social support
  • Including the clients in the day-to-day activities of the community and helping them fully integrate into the community
  • Aiding with meals and drinks to the clients
  • Participating in and providing entertainment and activities to clients
  • Advocating for their rights

Education

Diploma - Health studies

Edith Cowan College
Joondalup, WA
09-2023

Bachelor’s - Nursing

Edith Cowan University
Joondalup, WA

Skills

  • Excellent communication skills
  • Interpersonal skills
  • Team collaboration
  • Independent work
  • Support during heavy workloads
  • Understanding of service delivery standards
  • Physical fitness
  • Willingness to work extra hours
  • Flexibility with hours
  • Friendly demeanor
  • Approachability
  • Positive attitude
  • Mental health assistance
  • Budgeting and financial management
  • Confidentiality and privacy
  • Meal preparation
  • Crisis management
  • Medication administration
  • Cultural sensitivity
  • Conflict resolution
  • Attention to detail
  • Critical thinking
  • Record keeping
  • Client assessment

Certification

  • First Aid Certificate-HLTAID011
  • CPR-HLTD009
  • NDIS clearance check.
  • Completed NDIS modules.
  • Manual handling-HLTWHS005
  • Police clearance less than six months old.
  • Medication competency-HLTHPS006
  • Driver's license
  • Working with children check.
  • Food safety check.
  • Fire training.
  • Employability skills training.
  • Hand hygiene.

Mobilephone

0415202494

Languages

1,5,4

References

References available upon request.

Skills Attributes

Excellent communication and interpersonal skills, with ability to relate professionally with others at all levels., Able to contribute positively as part of a team, as well as working independently and willing to give support in times of heavier-than-usual workloads., Enough exposure to the organizational expectations about standards of service delivery., Physically fit and able to do strenuous tasks., Willingness to work extra hours to get a job done., Flexible with hours and able to work extra hours when required., Friendly and approachable., Always carry a big smile with me wherever I go., Good communication skills and a can-do attitude.

Education

true,

true

Languages

English
Full Professional
Swahili
Native/ Bilingual

Timeline

Support Worker

Auscare
04.2023 - 02.2025

Support Worker

Choice One
02.2023 - Current

Support Worker

Cam Can
12.2022 - 06.2023

Support Worker

Careers Plus
11.2022 - 11.2024

Support Worker

Smarthealth Solution
09.2022 - 04.2023

Carer

Liberty Pace Solution
03.2022 - 08.2022

Diploma - Health studies

Edith Cowan College

Bachelor’s - Nursing

Edith Cowan University

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MBOYA ACHIENG