Summary
Overview
Work History
Education
Skills
Websites
Projects
Timeline
Generic

MCKAYLA GODFREY

Morisset,NSW

Summary

Passionate about people and their experience as it relates to both internal and external stakeholders. Striving for continuous improvement in the Human Resources space with strong relationship building and interpersonal skills allowing for efficient and effective communication.

Overview

9
9
years of professional experience

Work History

Talent Acquisition & Engagement Manager

Busways Group
03.2024 - Current
  • Duties include but not limited to: Blue & white collar Recruitment, HR Core (managing employee lifecycle), Engagement & Benefits
  • SME for HRIS and ATS both current and replacement systems, upgrade project commence Q1 2023, due completion Q3 2025, involves building, configuring and creating modules within the new software (Ceridian Dayforce)
  • Implemented change strategies by identifying areas for improvement and developing comprehensive plans and relevant documentation for training

Recruitment Manager - Drivers

Busways Group
07.2021 - 02.2024
  • Organised successful recruiting events such as open days and site visits, educating interested candidates about company culture and career opportunities
  • review and analyse recruitment metrics regularly to identify areas of opportunity for improvement, implementing necessary adjustments to enhance overall performance

Human Resources Generalist

Busways Group
03.2021 - 06.2021
  • Conducted thorough pre-employment screenings, including reference checks, background verifications, and skills assessments, ensuring compliance with all legal regulations and company policies
  • Hired employees and initiated new hire paperwork process.
  • Collaborated effectively with human resources team members to ensure seamless coordination of all recruitment related activities

Operations Controller

Busways Group
05.2019 - 02.2021
  • Trained new employees on proper operation and maintenance procedures, fostering a collaborative work environment.
  • Analysed network traffic patterns to identify bottlenecks, recommending targeted upgrades for optimised performance
  • Played a pivotal role in crisis management efforts, coordinating resources during on road incidents with Bus Drivers, including but not limited to: motor vehicle accidents, medical emergencies, anti social behaviour

Customer Service Officer

Busways Group
06.2017 - 03.2018
  • Completed data entry to record call notes, suggestions and questions
  • Handle large volume customer complaints with a high standard of professionalism
  • Investigate lodged cases to provide outcomes and feedback to customers

Administration Assistant

Nineways Transport
04.2015 - 05.2017
  • Managed filing system, entered data and completed other clerical tasks.
  • Booked airfare, hotel, and ground transportation to coordinate office travel.


Education

TAFE NSW
12.2024

TAFE NSW
04.2024

Skills

  • Project management and implementation skills
  • SME for ATS Martian Logic
  • Strong computer skills with proficiency in MS Office Suite including SharePoint, Forms, PowerAutomate
  • Change Management through continuous improvement
  • Strong leadership skills through communicating with influence and demonstrating emotional intelligence
  • Excellent problem solving skills with a solutions based approach

Projects

HCM (Human Capital Management) system upgrade to Ceridian Dayforce - Leading the implementation of new HCM recruitment, onboarding & engagement modules, a critical project to automate and streamline HR & Payroll processes post contract acquisition. This seven-figure project requires dedicated focus on small yet instrumental details to ensure successful integration to support our growing business.

LiW (Launch into work) partnered funding project with Department of Employment & Workplace Relations - Lead collaboration with internal and external partners to develop and secure government funding for a recruitment program. The program focuses on attracting women to a male dominated field by offering pre onboarding support such as mentoring and soft skill, aiming for high recruitment and retention rates.

Contract Acquisition - Busways Northwest - In 2022 Busways acquired a large ex government depot (GSBC7) doubling our workforce. I led the HRIS data transition for over 1000 new employees, ensuring accurate payroll for over 86 new award rates verifying all required government clearances and transition onboarding for new employees. 

Contract Acquisition - Busways South Australia - In 2020 Busways was awarded the Outer South bus contract in South Australia, governed by the Department of Infrastructure and Transport (DIT). During the height of the COVID lockdown, a team from NSW and I relocated to South Australia for 4 months. I led the Operations Control Centre team to implement Busways training to existing staff and onboarded those who transitioned over.

Timeline

Talent Acquisition & Engagement Manager

Busways Group
03.2024 - Current

Recruitment Manager - Drivers

Busways Group
07.2021 - 02.2024

Human Resources Generalist

Busways Group
03.2021 - 06.2021

Operations Controller

Busways Group
05.2019 - 02.2021

Customer Service Officer

Busways Group
06.2017 - 03.2018

Administration Assistant

Nineways Transport
04.2015 - 05.2017

TAFE NSW

TAFE NSW
MCKAYLA GODFREY