Summary
Overview
Work History
Education
Skills
Certification
Timeline
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MCKAYLA KING

DOUGLAS,Australia

Summary

I am currently entering my second year of my education degree, and I am eager to take part in this role as a Student Assistant Learner to enhance my studies through hands-on experience. I am passionate about teaching and believe that engaging in a school environment will allow me to apply what I’ve learned in a practical setting. This opportunity will not only support my academic growth but also help me develop the skills and confidence needed to become an effective educator.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service

IGA Mt Louisa
09.2020 - 01.2022
  • - POS Registers
  • - Deli service & Bakery Service
  • - Re-stocking shelves, Cleaning, Facing of products
  • - Answering customer enquiries via telephone.
  • - Close/Opening of store with Supervisor.
  • - Confirmed excellent customer service by quickly resolving customer concerns.
  • - Supervised and trained staff on product knowledge and customer service & Trained junior team members in customer service strategies.
  • - Monitored cashier money handling procedures and assisted with scan system procedures.

Deli & Bakery Assistant

COLES ANNANDALE
01.2022 - 09.2022
  • - Serve customers
  • - Closing of deli and bakery at nights
  • - Prepared deli foods and baking
  • - Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines
  • - Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation

Retail Sales Assistant

Supre, Willows
10.2022 - Current
  • - Increased sales by providing exceptional customer service and product knowledge
  • - Improved store appearance with effective merchandising and creative displays
  • - Built strong relationships with customers, resulting in repeat business and referrals
  • - Assisted in inventory management, ensuring accurate stock levels for optimal sales performance
  • - Open and closing of the store
  • - Money handling
  • - Training of juniors/ Christmas casuals with operating POS, product knowledge and sales.
  • - POS operating

Bartender

Madcow Tavern
11.2024 - 07.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Promotional work
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Education

High School Diploma - Biology, Physically Education, General Maths & English

Southern Cross Catholic College
Townsville, QLD
11.2023

Bachelor of Primary Education -

James Cook University
QLD

Skills

  • Goal-Oriented
  • POS system operations
  • Store maintenance
  • Cash Register Operation & Money Handling
  • Customer Service & Engagement
  • Teamwork & Collaboration
  • Store Opening and Closing procedures
  • Stock management

Certification

  • Cert 2 & 3 in Sports and Recreation
  • Blue Card
  • RSA

Timeline

Bartender

Madcow Tavern
11.2024 - 07.2025

Retail Sales Assistant

Supre, Willows
10.2022 - Current

Deli & Bakery Assistant

COLES ANNANDALE
01.2022 - 09.2022

Customer Service

IGA Mt Louisa
09.2020 - 01.2022

High School Diploma - Biology, Physically Education, General Maths & English

Southern Cross Catholic College

Bachelor of Primary Education -

James Cook University

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MCKAYLA KING