Professional Summary
Overview
Work History
Education
Skills
Additional Information
Timeline

Md Alamgir Hossan

Self-employeed
Cloverdale ,WA
15
years of professional experience

Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.

Work History

Coustomer Service

16 Years 5 Months
Self-employeed | 05.2010 - Current
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Maintained high customer satisfaction standards to meet or exceed targets.

Education

Diploma Of Hospitality Management - Commercial Cookery

TIBC | Bankstown, NSW | 12.2008

Bachelor Of Accountancy - Accounting And Business Management

National University | Dhaka | 07.2002

Skills

Goal-oriented mindset
Client Relationship Building
Complaint Handling
Workflow Management
Customer Service
Strong Work Ethic
Listening Skills
Excellent Communication
Flexible Schedule
Safety awareness
Valid Driver's License
Cleaning procedures
Good Judgment
Time Management
Cash Handling
Active Listening

Additional Information

I have worked in some government projects sort period of time and I worked some restaurants as a assistant cook and I have valid security license in WA

Timeline

Coustomer Service

Self-employeed
05.2010 - CurrentRead More

TIBC

Diploma Of Hospitality Management from Commercial Cookery
Read More

National University

Bachelor Of Accountancy from Accounting And Business Management
Read More
Md Alamgir Hossan