Md Alamgir Hossan
Cloverdale ,WA
Summary
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
15
15
years of professional experience
Work History
Coustomer Service
Self-employeed
05.2010 - Current
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Maintained high customer satisfaction standards to meet or exceed targets.
Education
Diploma Of Hospitality Management - Commercial Cookery
TIBC
Bankstown, NSW12.2008
Bachelor Of Accountancy - Accounting And Business Management
National University
Dhaka 07.2002
Skills
- Goal-oriented mindset
- Client Relationship Building
- Complaint Handling
- Workflow Management
- Customer Service
- Strong Work Ethic
- Listening Skills
- Excellent Communication
- Flexible Schedule
- Safety awareness
- Valid Driver's License
- Cleaning procedures
- Good Judgment
- Time Management
- Cash Handling
- Active Listening
Additional Information
I have worked in some government projects sort period of time and I worked some restaurants as a assistant cook and I have valid security license in WA
Timeline
Coustomer Service
Self-employeed
05.2010 - Current
Diploma Of Hospitality Management - Commercial Cookery
TIBC
Bachelor Of Accountancy - Accounting And Business Management
National University
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