MD MAHIRUL ISLAM
Punchbowl,Australia
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
CASUAL SHOP ASSISTANT
Connor Clothing
2024.04 - 2024.11
- Greet and assist customers, providing excellent service
- Promote and sell products, sharing product knowledge and process payments
- Maintain store cleanliness and organize displays
CUSTOMER SERVICE REPRESENTATIVE
Beepz Carwash & Cafe
2024.02 - 2024.08
- Greet customers, handle inquiries and assist with service options
- Process payments and manage transactions for car wash and cafe services
- Ensure customer satisfaction by addressing concerns and providing timely service
Crew Member
McDonald's Restaurant
2023.02 - 2023.05
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Staff Member
Sircle Collection
- Participated in team-building activities to foster teamwork and collaboration.
- Implemented innovative problem-solving techniques during challenging situations, resulting in swift resolution of issues without compromising quality standards.
Room Attendant
Global Hospitality Solution
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Education
Master of Science - IT (INFORMATION SYSTEMS)
Charles Darwin University
Sydney, NSW2025-11
Bachelor of Science - Computer Science
BRAC University
Dhaka01.2023
Skills
- Customer service
- Communication skills
- Sales knowledge
- Problem-solving
- Attention to detail
- Time management
Certification
English for IELTS
Languages
English
Bengali
Hindi
Timeline
CASUAL SHOP ASSISTANT
Connor Clothing
2024.04 - 2024.11
CUSTOMER SERVICE REPRESENTATIVE
Beepz Carwash & Cafe
2024.02 - 2024.08
Crew Member
McDonald's Restaurant
2023.02 - 2023.05
Staff Member
Sircle Collection
Room Attendant
Global Hospitality Solution
Master of Science - IT (INFORMATION SYSTEMS)
Charles Darwin University
Bachelor of Science - Computer Science
BRAC University