As a dedicated Patient Counselor at Micro-Lab Diagnostic Center, I enhanced patient satisfaction through empathetic support, showcasing my strong communication skills and commitment to quality assurance. My proactive approach and ability to multitask effectively contributed to a positive patient experience, demonstrating my capability in both preventive care and diagnosis. And also Able to deal with people at all level. Ultimately a focus will be placed on leading effective practices to contribute to overall organizational success.