Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
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MD MASUM MIAH RONI

Werribee

Summary

As a dedicated Patient Counselor at Micro-Lab Diagnostic Center, I enhanced patient satisfaction through empathetic support, showcasing my strong communication skills and commitment to quality assurance. My proactive approach and ability to multitask effectively contributed to a positive patient experience, demonstrating my capability in both preventive care and diagnosis. And also Able to deal with people at all level. Ultimately a focus will be placed on leading effective practices to contribute to overall organizational success.

Overview

1
1
year of professional experience

Work History

Patient Counselor

Micro –Lab Diagnostic Center
Sylhet
11.2023 - 01.2025
  • Improved patient satisfaction by providing empathetic counseling and support during treatment
  • Provide information about diagnoses, treatment options, and resources available to patients and their families
  • Conduct assessments to understand patients’ needs, preferences, and concerns regarding their health conditions
  • Collaborate with healthcare providers to ensure comprehensive care and facilitate communication between patients and their medical teams
  • Skilled in actively listening to patients and understanding their concerns without judgment
  • Strong ability to manage multiple patient cases and documentation efficiently

Education

Master of Public Health -

CQ University
Melbourne
12.2026

Bachelor of Medicine And Bachelor of Surgery -

North Sichuan Medical College
China
12.2022

Higher Secondary School Certificate -

Brindaban Govt. College
Habiganj
09-2015

Skills

  • Good Communication skills
  • Quality Assurance
  • Teamwork and Collaboration
  • Proactive and Professional
  • Preventive Care
  • Diagnosis and Treatment
  • Multitasker
  • Able to deal with people at all level

Hobbies and Interests

  • Reading Book
  • Playing Cricket
  • Travelling
  • Watching Movies

Languages

  • English
  • Bengali
  • Chinese
  • Hindi

Timeline

Patient Counselor

Micro –Lab Diagnostic Center
11.2023 - 01.2025

Master of Public Health -

CQ University

Bachelor of Medicine And Bachelor of Surgery -

North Sichuan Medical College

Higher Secondary School Certificate -

Brindaban Govt. College
MD MASUM MIAH RONI