Summary
Overview
Work History
Education
Skills
Soccer, Cricket, Anime, Fps Gaming, Sightseeing
Timeline
Generic

MD Moniruzzaman

Kew East,VIC

Summary

Committed to enhancing business success and satisfaction among workers. Courteous and diplomatic in order to preserve a positive work atmosphere. Diligent team member with the abilities and experience needed to meet any operational need. A strong communication skill is essential to capturing clients' attention and maintaining a constant focus on providing the finest service possible to earn their pleasure.

Overview

2
2
years of professional experience

Work History

Team Leader

So Juicy
06.2023 - 01.2024
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Creating suitable roster for team member's so that they don't feel the pressure in working.
  • Teaching the team member's a better way of communication towards the customers.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Instructing and inspecting the cleanliness of the members to obey the food safety rules.

Team Member

Crisp
03.2022 - 05.2023
  • Prepared food orders, cooking on grill and operating deep fryer station.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Utilized POS system to receive and process food and beverage orders.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled rushes on the public holidays and weekends.

Cashier

Lend Fasion
09.2021 - 02.2022
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Updating the daily month sell and the product count on the system.

Education

Bachelor of Science - Information Technology

RMIT University
Melbourne, VIC
03.2027

Skills

  • Communication
  • Serving Customers
  • Handling Cash
  • Conflict Resolution
  • Improvement plan knowledge
  • Professionalism and Courtesy
  • Safety processes and procedures analyzing
  • Cleaning
  • Product Knowledge
  • ID Verification
  • Account Invoicing
  • Inventory Control
  • POS system operations

Soccer, Cricket, Anime, Fps Gaming, Sightseeing

My hobbies

Timeline

Team Leader

So Juicy
06.2023 - 01.2024

Team Member

Crisp
03.2022 - 05.2023

Cashier

Lend Fasion
09.2021 - 02.2022

Bachelor of Science - Information Technology

RMIT University

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MD Moniruzzaman