Summary
Work History
Education
Skills
Middle Initial
Timeline
Generic

md shaharul Islam

Epping,NSW

Summary

Motivated customer handler leverages diplomatic communication and level-headed approach to resolve issues. Maintains meticulous records in company software and drafts reports detailing performance. Dedicated to fostering customer loyalty and guiding prompt resolutions.

Work History

In-store Member and Delivery Expert

Domino's Pizza
02.2024 - Current
  • Answered customer questions about policies and procedures with friendly and knowledgeable approach
  • Investigated and resolved customer concerns related to order inquiries and delivery tracking
  • Maximized satisfaction by anticipating needs and consistently offering expert support
  • Enhanced customer satisfaction with fast, knowledgeable service
  • Anticipated needs and resolved problems to keep customers happy
  • Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.

Customer Service Representative

Ezymart
12.2023 - 01.2024
  • Answered customer questions about policies and procedures with friendly and knowledgeable approach
  • Investigated and resolved customer concerns related to order inquiries and delivery tracking
  • Maximized satisfaction by anticipating needs and consistently offering expert support

Education

Bachelor of Engineering - Software Engineering

Macquarie University
12.2028

Skills

  • Product Knowledge
  • Consultative Sales
  • Appointment Scheduling
  • Data Collection

Middle Initial

I

Timeline

In-store Member and Delivery Expert

Domino's Pizza
02.2024 - Current

Customer Service Representative

Ezymart
12.2023 - 01.2024

Bachelor of Engineering - Software Engineering

Macquarie University
md shaharul Islam