MD SHAHRIAR RASHID
Coburg North,VIC
Summary
First-year student of RMIT University, looking to maintain a good balance between my job and academic pursuits. Motivated team player with three years experience providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations. Possesses exceptional communication, organizational, and multitasking SKILLS.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Housekeeping Staff Member
Dhaka Regency Hotel & Resort
08.2024 - 10.2025
- Cleaned and sanitized guest rooms, common areas, and restrooms according to established organizational standards and safety protocols.
- Changed bed linens, made beds, and replenished towels and in-room amenities.
- Managed and organized cart inventory, ensuring all necessary supplies and cleaning agents were stocked daily.
- Operated industrial cleaning equipment and used cleaning chemicals safely and effectively.
- Reported maintenance issues, damages, or necessary repairs to the supervisor promptly.
- Ensured guests' requests were handled courteously and efficiently to maximize satisfaction.
Room Attendant
The Peninsula Chittagong, Chittagong, Bangladesh
Chittagong, Bangladesh
08.2024 - 10.2025
- Cleaned and prepared guest rooms according to hotel standards
- Changed bed linens and towels and ensured rooms were tidy
- Cleaned bathrooms, floors, and furniture using proper cleaning equipment
- Restocked room amenities such as toiletries, towels, and tea/coffee supplies
- Reported maintenance issues to the housekeeping supervisor
- Ensured high standards of cleanliness and guest satisfaction
Education
Information Technology
RMIT University
Melbourne, VICSkills
- Customer service
- Communication skills
- Table setting and Arrangements
- Computer skill
- Problem-solving skills
- Organization and time management skills
Certification
- NCCHC Certificate/ Police Clearance
- International Driving License
- TFN and ABN Available
LANGUAGES
English
Hindi
Timeline
Housekeeping Staff Member
Dhaka Regency Hotel & Resort
08.2024 - 10.2025
Room Attendant
The Peninsula Chittagong, Chittagong, Bangladesh
08.2024 - 10.2025
Information Technology
RMIT University
PERSONAL DATA
- Handle customer complaints
- Blood Group-A+