Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Personal Information
Timeline
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MD SIYAM AHAMMED

Riverwood,Australia

Summary

Attentive individual offering many years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonalds
Croydon Park, NSW
03.2025 - Current
  • Followed food safety guidelines to ensure product quality and safety.
  • Assisted team members during peak hours to ensure smooth operations.
  • Handled cash register transactions accurately and responsibly.
  • Collaborated with team to meet daily service goals effectively.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Organized and restocked supplies to support operations and team productivity.
  • Resolved customer complaints in a professional manner.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Took orders from patrons and input selections into store computer system.
  • Checked expiration dates on all products before serving them to customers.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Maintained an organized work area to ensure efficient operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Provided excellent customer service in fast-paced environment.

Sales Assistant

Aarong
Mymenshing, Bangladesh
03.2022 - 12.2024
  • Engaged in product knowledge training sessions to stay updated on latest features, benefits and promotions.
  • Collaborated with sales teams to achieve sales targets and meet individual goals.
  • Contacted prospects, clients and business partners to align appropriate calendars for sales meetings.
  • Utilized effective communication and persuasion skills to upsell and cross-sell products.

Team Member

Shwapno Super Shop
Mymenshing, Bangladesh
05.2023 - 11.2024
  • Tracked stock levels and notified supervisors of shortages or discrepancies, contributing to effective inventory control.
  • Showcased versatility and commitment to team success by taking on additional responsibilities.
  • Demonstrated strong work ethic and reliability by consistently meeting or exceeding attendance and punctuality expectations.
  • Trained new team members on company procedures and protocols to foster smooth onboarding process and facilitate integration.

Education

Information Technology - Cyber Security

CQUniversity
Sydney, Australia
11.2027

Skills

  • CUSTOMER ASSISTANCE
  • TEAMWORK
  • CUSTOMER SATISFACTION MEASUREMENT
  • TIME MANAGEMENT
  • RETURNS AND EXCHANGES
  • PRODUCT KNOWLEDGE
  • PRODUCT AND SERVICE SALES
  • EFFECTIVE
  • ANALYTICAL SKILLS
  • TREND AWARENESS
  • CASH REGISTER
  • Network security
  • Technical support
  • Data analysis
  • Cyber threat analysis
  • Project management
  • Problem solving
  • Taking orders
  • Safety
  • Crew leadership
  • Salesmanship
  • Workplace safety
  • Plate presentation
  • Learning agility
  • Sales expertise
  • Cleaning and sanitizing
  • Menu memorization
  • Table setting
  • Stock management
  • Team contributions
  • Store opening and closing
  • Customer service
  • Safe food handling

Hobbies and Interests

  • Playing Cricket (Teamwork & Sportsmanship)
  • Reading Books (Self-learning & Personal Growth)

Personal Information

License: International Driving Licence

Timeline

Crew Member

McDonalds
03.2025 - Current

Team Member

Shwapno Super Shop
05.2023 - 11.2024

Sales Assistant

Aarong
03.2022 - 12.2024

Information Technology - Cyber Security

CQUniversity

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MD SIYAM AHAMMED