Md Abir Hasan Bhuiyan
Melbourne,VIC
Summary
Dynamic sales leader with proven expertise in relationship building and sales strategy development, honed at Harvey Norman. Skilled in POS system operation and conflict resolution, I excel in driving team success and boosting sales profitability. Achieved significant sales growth through innovative promotional strategies and exceptional team collaboration.
Overview
6
6
years of professional experience
Work History
Sales Associate
Harvey Norman
Melbourne, VIC
05.2019 - Current
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Collaborated with management teams to develop innovative marketing strategies.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
Store Manager
Pitstop Kebab & Restaurant
Melbourne, VIC
07.2018 - 05.2019
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Recruited, trained and supervised new employees.
- Maintained accurate records of employee performance reviews.
Education
Master of Science - Information Technology
Victoria Institute Of Technology
Melbourne, VIC05-2021
Bachelor of Science - Electrical And Electronics Engineering
American International University Bangladesh
Dhaka,Bangladesh02-2016
Skills
- Sales expertise
- Complex Problem-solving
- Relationship building
- Excellent people skills
- Flexible schedule
- Financial records analysis
- Written and oral communication skills
- Problem-solving
- Conflict resolution
- Teamwork and collaboration
- POS system operation
- Goal oriented
Languages
English
Professional
Bengali
Professional
Hindi
Professional
Timeline
Sales Associate
Harvey Norman
05.2019 - Current
Store Manager
Pitstop Kebab & Restaurant
07.2018 - 05.2019
Master of Science - Information Technology
Victoria Institute Of Technology
Bachelor of Science - Electrical And Electronics Engineering
American International University Bangladesh
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