Hi, I’m
MD Abudozana Niloy
Educational Consultant
Sydney,NSW
Summary
Dynamic and customer-focused Sales Assistant with a proven track record in retail technology sales, hospitality, and educational support. Expertise in cultivating strong customer relationships and driving sales through in-depth product knowledge and effective upselling techniques, consistently delivering personalized service in high-pressure environments. Currently pursuing a Bachelor's degree in Information Technology, offering robust technical proficiency, adaptability, and strong problem-solving abilities. Committed to contributing to a vibrant retail team that prioritizes customer satisfaction, teamwork, and ongoing professional development.
Overview
1
year of professional experience
Work History
KTM Consulting Group
Educational Consultant
03.2025 - Current
Job overview
- Guiding Students through course selection, application, and visa processes
- Delivering personalised support and clear communication to address student needs
- Maintaining strong relationships through responsive and professional service
- Liaised with education providers to coordinate smooth admissions and enrolments
Victoria University Sydney
Student Mentor
10.2024 - Current
Job overview
- Provide Front Desk support assisting with enrolment procedure
- Enhancing engagement and retention
- Assisting organising events and cultural activities
- Develop professional communication and leadership between academic staff and university
Harvey Norman
Sales Assistant (Technology Department)
04.2024 - 08.2024
Job overview
- Assisted customers with product selection and tailored technology solutions.
- Assisted customers with prompt and polite support in-person and via telephone.
- Processed sales transactions and promoted warranties, accessories, and services.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Victoria University Sydney
Bachelor's from Information Technology
01.2027
Skills
- Upselling & Cross-selling
- Proficient in POS technology
- Strong verbal and non-verbal communication
- Team Collaboration & Leadership
- Display building
- Processing payments
- Team support and assistance
- Product training
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Full Professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Educational Consultant
KTM Consulting Group
03.2025 - Current
Student Mentor
Victoria University Sydney
10.2024 - Current
Sales Assistant (Technology Department)
Harvey Norman
04.2024 - 08.2024
Victoria University Sydney
Bachelor's from Information Technology
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