Md Afranul Alam
Sydney,NSW
Summary
Highly efficient [Job Title] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Crew Member
Hungry Jack's
03.2023 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
Team Member
EG Ampol
04.2023 - 06.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Monitored and verified all merchandise was properly priced and labeled.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Organization Manager
Leaf Logistics
08.2020 - 11.2022
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed detailed plans based on broad guidance and direction.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Education
Bachelor of Science - Information Technology
Torrens University Australia
Sydney, NSW08.2026
Skills
- Order Management
- Drive-Thru Operations
- Inventory Restocking
- Customer Engagement
- Customer Service
- Verbal and Written Communication
- Telephone Etiquette
- Store Opening and Closing
- Salesmanship
- Time Management
- Supplies Monitoring and Restocking
Timeline
Team Member
EG Ampol
04.2023 - 06.2023
Crew Member
Hungry Jack's
03.2023 - Current
Organization Manager
Leaf Logistics
08.2020 - 11.2022
Bachelor of Science - Information Technology
Torrens University Australia
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