Md Afsaruddin Nafim
Ashfield,NSW
Summary
Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Waiter
Gloria Jean’s Coffees, Bangladesh
02.2022 - 05.2023
- Welcomed and served 200+ customers every shift, assisting with coffee, tea, and pastry orders
- Served prepared foods, such as muffins, biscotti, and bagels
- Maintained restroom cleanliness, cleared debris from the alley, and disposed of trash and recycling
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Sales Cashier
Agora Superstores
12.2021 - 01.2022
- Operated cash register and sales scanner to itemise and total customer's purchases; bag merchandise/groceries
- Collected payment from customers and make a change
- Followed company work processes to receive, open and unpack cartons and totes; store merchandise in the stock room or move directly to the sales floor
- Maintaining stock levels and liaising with management regarding updates and stocks
- Participating in stock takes, checking shelf prices and verifying product expiry date.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Junior Kitchen Hand/Assistant
Radisson Blu Water Garden Hotel Restaurant
01.2020 - 12.2020
- Organised dishes
- Handled Food preparation
- Assisted Chef with the cooking of meals
- Decorated meals and desserts
Education
Bachelor of Information Technology - Software Technology
MacquarieUniversity
09.2025
Skills
- Excellent communication
- Customer Service
- Speed and efficiency
- Attention to detail
- Multi-tasking, Teamwork
- Perfect physical fit
- Relationship-building
- Coordinating with Supervisors
- Guest Inquiries
- Excellent Math Skills
- Ability to Adapt
- Team Player
- Soft Selling
Languages
Bengali
Native or Bilingual
English
Full Professional
Hindi
Professional Working
Urdu
Professional Working
Timeline
Waiter
Gloria Jean’s Coffees, Bangladesh
02.2022 - 05.2023
Sales Cashier
Agora Superstores
12.2021 - 01.2022
Junior Kitchen Hand/Assistant
Radisson Blu Water Garden Hotel Restaurant
01.2020 - 12.2020
Bachelor of Information Technology - Software Technology
MacquarieUniversity
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