Summary
Overview
Work History
Education
Skills
Projects
References
Coursework
Timeline
Generic

Md Akib Hasan

Langford,Western Australia

Summary

Detail-oriented and motivated Software Engineering graduate with strong computer, data management, and
administrative skills. Experienced in handling datasets, maintaining accurate records, and using tools such as
Microsoft Excel, SQL, and Python for data processing and analysis. Strong attention to detail, fast learner, and
capable of working efficiently in team-based and independent environments. Seeking a Data Entry or Administration
role where strong organisational and technical skills can contribute to business operations.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

VenuesLive
Perth, WA
11.2025 - Current
  • Resolved customer inquiries and issues, ensuring timely and effective solutions.
  • Processed customer orders accurately, ensuring timely fulfillment of requests.
  • Delivered detailed product information, contributing to increased customer satisfaction.

Education

Bachelor of Software Engineering -

University Name
Perth, WA, Australia
01-2025

Skills

  • Customer Support
  • Customer Interaction
  • Active Listening
  • Communication Skills
  • Problem Solving
  • Conflict Resolution
  • Time Management
  • Multitasking
  • Team Collaboration
  • Data Entry
  • Data Management
  • Microsoft Excel
  • Google Sheets
  • Microsoft Word
  • Office 365

Projects

  • Data Visualisation Project, Organised and analysed datasets using Excel and Python. Created charts and reports to present information clearly. Maintained data accuracy and formatting standards.
  • Machine Learning Project, Processed and cleaned large datasets for analysis. Applied data validation and preprocessing techniques. Improved understanding of structured data management.
  • Database Management Project, Designed and managed SQL database systems. Performed data entry, querying, and record updates. Ensured data accuracy and consistency.

References

Available upon request.

Coursework

  • Data Visualisation
  • Introduction to Finance Principles
  • Machine Learning
  • Database Systems
  • Software Development
  • Data Analysis

Timeline

Customer Service Representative

VenuesLive
11.2025 - Current

Bachelor of Software Engineering -

University Name
Md Akib Hasan