Md Arif Rana
17 Cranberry St,Macquarie Fields,NSW
Summary
Dedicated IT professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager (IT Audit)
Innovative Minds Consulting Ltd
02.2022 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Planning and carrying out audit field work, statutory reporting and completion work for companies.
- Keeping up to date with Iminds product and service offerings and identifying business opportunities within client base.
- Develop understanding of core IT process and look for opportunities to help IT management in gaining process efficiencies and control optimization
- Preparing a report outlining the findings from audit work
Technical Officer
N & T Engineering Pte Ltd
05.2016 - 08.2021
- Working, Maintenance, Testing and Troubleshooting of the PLC (Mitsubishi PLC, Allen- Bradley) used in the CTE, FCT, SGT & WVT tunnel for Monitoring and controlling the equipment.
- Working, maintenance and Troubleshooting of Distribution boards, Electrical Control Panels, DB for Tunnel Jet fan and Control panel of Pumps.
- Maintenance of equipment used for Tunnel Ventilation I e, Internal and External CO meters, Visibility meters.
- Working, Maintenance and Troubleshooting of Tunnel Boost lighting and Tunnel Photometer (Luminance Camera-used in the tunnel entrance during day time)
- Maintenance of Security systems Ex: (Card access system, CCTV cameras, IDS camera, AID camera, Surveillance camera),conference room equipment in Intelligent Transport System Centre Building.
- Maintenance of Fire alarm system (Smoke detectors, heat detectors, Linear heat detectors, Halon gas panels, FM200 gas panels etc).
IT Officer
Voice Track Communication
10.2014 - 02.2016
- Maintenance of 130 seat Capacity Out bound and in bound call center Inbound outbound both Using Cisco Switch, Router.
- Maintenance of 80 seat Capacity of Uber Call center.
- Installation and Customized Configuration of Asterisk base Solution Go Autodial and Vicidial.
- System server administration, Monitoring and maintenance.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
Assistant Engineering
Inspire Communications Limited
11.2012 - 08.2014
- Operate & maintain of Core Network, Soft switch, Media gateway.
- Networking - Cisco, Mikrotik (Routing and Switching), monitoring, setup various wireless router.
- Maintain and troubleshoot virtual platform VMware vSphere server.
- Installation and Configuration of Asterisk base Vicidial.
- Call Centre Setup IP telephony with Predictive dialer (Vicidial and Bicom System.
- Maintain Windows 2012 Server Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management (GPM); DNS, DHCP.
Education
Master of Science - Computer Science
University of Wollongong
Wollongong, NSW07.2023
Bachelor of Science - Electronic And Communication Engineering
University of Information Technology & Sciences
Dhaka, Bangladesh02.2012
Associate of Science - Science Education
Salim Uddin Chowdhury Degree College
Narayangonj02.2007
Skills
- Team Motivation
- Staff Development
- Closing and Contract Negotiations
- Staff Supervision
Certification
- SWIFT Training - 2023
- Occupational First Aid Course CPR+AED-2020
- SCDF (Singapore Civil Defence Force)-2018
- Basic traffic Control Course. -2016
- Respond to Fire Emergency in Buildings-2020
Timeline
Assistant Manager (IT Audit)
Innovative Minds Consulting Ltd
02.2022 - 07.2023
Technical Officer
N & T Engineering Pte Ltd
05.2016 - 08.2021
IT Officer
Voice Track Communication
10.2014 - 02.2016
Assistant Engineering
Inspire Communications Limited
11.2012 - 08.2014
Master of Science - Computer Science
University of Wollongong
Bachelor of Science - Electronic And Communication Engineering
University of Information Technology & Sciences
Associate of Science - Science Education
Salim Uddin Chowdhury Degree College
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