Job Search Status
Open to workDesired Job Title
Office ManagerWork Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridLocation: Melbourne, VICHobart, TASPerth, TASAdelaide, SABrisbane, QLD
Open to relocation: Yes
Open To Work
MD ASHRAFUR RAHMAN
Tareit,VIC
Work Preference
Summary
Operations and administration leader with a background in workforce coordination, office management, payroll support, and regulatory compliance. Brings experience improving workflows, maintaining audit-ready records, and supporting teams through clear communication, reliable administration, and practical problem-solving.
Overview
2
2
Languages
1
1
Certificate
11
11
years of professional experience
Work History
Administrative Officer
Specialised Living
Melbourne, VIC
07.2023 - Current
- Managed and coordinated daily office and administrative operations of NDIS service provider, reviewed workflows and procedures to enhance operational efficiency and service delivery.
- Coordinate workforce administration for disability support workers, including rostering, staff availability, timesheets, onboarding, training records, and performance-related documentation.
- Maintain confidential employee, participant, financial, training, and compliance records, ensuring accurate documentation and adherence to NDIS requirements, organizational policies, and relevant regulatory obligations.
- Prepare operational reports, correspondence, meeting documents, incident records, and compliance documentation while supporting audits, quality assurance, risk assessments, and administrative problem-solving.
- Liaised with participants, families, support workers, support coordinators, health professionals, and external stakeholders to coordinate service-related matters and optimize office resource management.
Operations Manager
NRBC Bank PLC
Dhaka, Bangladesh
02.2016 - 06.2023
- Managed branch operations, including workforce allocation, staff supervision, payroll, recruitment, performance management, and employee training, resulting in efficient service delivery and timely operational task completion.
- Oversaw banking and credit operations, including loan assessment, documentation, account management, collateral verification, overdue loan recovery, and report preparation for Head Office, Bangladesh Bank, and government agencies, enhancing operational transparency.
- Ensured compliance with banking regulations, internal policies, audit requirements, and occupational health and safety standards while maintaining accurate financial, payroll, and operational records, supporting organizational integrity and accountability.
- Built and maintained relationships with individual and corporate clients, provided banking and lending advice, mobilized deposits, and developed business opportunities to promote loans and other banking products and services.
- Developed expertise in general banking, credit operations, anti-money laundering, cybersecurity, foreign trade, loan documentation, financial statement analysis, and credit risk assessment through professional training and practical experience.
Business Development Executive
M. M. Ispahani Limited
Sylhet, Bangladesh
08.2015 - 02.2016
- Developed new business opportunities across tea and consumer goods markets.
- Coordinated sales proposals and led commercial negotiations with key clients to secure new business.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Collaborated with sales team members to identify target markets and develop sales strategies.
- Conducted market analysis and research to uncover actionable trends and insights.
- Presented market feedback and growth ideas to senior management.
- Supported brand visibility through retailer visits and promotional planning.
- Identified process improvement opportunities to enhance overall performance outcomes.
Team Member
Woolworths Group
11.2024 - 09.2026
- Operated checkout registers, processed payments, and handled refunds following Woolworths Group procedures.
- Assisted customers with product location, pricing, and store inquiries across Woolworths Group store floor.
- Restocked shelves, rotated stock, and maintained neat displays in line with Woolworths standards.
- Collaborated with team members to keep aisles clean, safe, and well presented.
- Received, processed, and stocked merchandise in accordance with store policies.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Maintained safety and cleanliness standards throughout the store.
Education
Certified Office Manager (ANZSCO 512111) -
VETASSESS
Australia10-2026
MBA - Global
CQ University
Melbourne12-2023
BBA - Accounting & Information Systems
University of Chittagong
Bangladesh07-2013
Skills
- Office Administration
- Operations Management
- Compliance management
- Payroll management
- Employee Onboarding
- Client Support Coordination
- Team Leadership
- Organizational skills
Languages
English
Full Professional
Bengali
Native/ Bilingual
Timeline
Team Member
Woolworths Group
11.2024 - 09.2026
Administrative Officer
Specialised Living
07.2023 - Current
Operations Manager
NRBC Bank PLC
02.2016 - 06.2023
Business Development Executive
M. M. Ispahani Limited
08.2015 - 02.2016
Certified Office Manager (ANZSCO 512111) -
VETASSESS
MBA - Global
CQ University
BBA - Accounting & Information Systems
University of Chittagong