MD Faruk Roshid Chy
Macleod,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Director
New Dolon Chapa Sherwni Center and Event managent and car rentals.
Sylhet, Sylhet
01.2021 - 01.2024
- Recruited, trained, supervised, evaluated and mentored staff members.
- Managed staff, financials and key performance indicators to facilitate business operations.
- Recruited, hired, and trained employees on operations and performance expectations.
- Guided and motivated staff to drive maximum performance.
- Developed and presented new ideas and conceptualized new approaches and solutions.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
Front Desk Receptionist
Grand Sylhet Hotel & Resort
Sylhet, Bangladesh
03.2023 - 12.2023
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Handled cash transactions accurately, balancing the register at the end of each shift.
Cashier
SEASONS Restaurant & Café
Sylhet, Bangladesh
10.2022 - 01.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
Education
High School Diploma -
Scholarshome
Sylhet02-2023
Bachelor of Business - Tourism And Hospitality
La Trobe University
Bundoora, VICSkills
- Business Development
- Customer Service
- Time Management
- Cash Handling
- Listening Skills
Timeline
Front Desk Receptionist
Grand Sylhet Hotel & Resort
03.2023 - 12.2023
Cashier
SEASONS Restaurant & Café
10.2022 - 01.2023
Director
New Dolon Chapa Sherwni Center and Event managent and car rentals.
01.2021 - 01.2024
High School Diploma -
Scholarshome
Bachelor of Business - Tourism And Hospitality
La Trobe University
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