Summary
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Md. Fazley Rabbi Sarker

Blair Athol

Summary

Developed customer service and multitasking abilities in high-volume dining environment, now seeking to transition into new field. Skilled in managing guest interactions and resolving issues efficiently. Focused on applying these transferrable skills to contribute effectively in different role.

Work History

Waiter / Hospitality

KFC
  • Responsible for ordering food and making payments process.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

Sales Assistant

Shwapno Super Shop
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service,

Shop Assistant

Pran Company
  • Ensured compliance with safety regulations when handling hazardous materials or equipment.
  • Computed purchases and received and processed cash or credit payment.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.


Waitstaff/ Car Wash

Crystal Shine Hand Car Wash & Detailing
  • Worked effectively in fast-paced environments.
  • Organized and detail-oriented with a strong work ethic.
  • Self-motivated, with a strong sense of personal responsibility.
  • Responsible for cleaning Car.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Kitchen Hand

Republic Hotel 120
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Colleagues absent position handling.
  • Responsible for cleaning the kitchen area.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.

Education

M.Sc. - Master of Information Technology

Flinders University
04.2025

Bachelor of Science - Computer Science and Engineering

American International University – Bangladesh
09.2023

Skills

  • Sales Target Achievement
  • Waiter Restaurant
  • Cleaning Service
  • Customer Relationship Management
  • Kitchen hand
  • Team Support and Assistance
  • Strong multitasking
  • Customer service
  • Attention to detail
  • Time management

LANGUAGES

English
Bengali

Timeline

Bachelor of Science - Computer Science and Engineering

American International University – Bangladesh

Waiter / Hospitality

KFC

Sales Assistant

Shwapno Super Shop

Shop Assistant

Pran Company

Waitstaff/ Car Wash

Crystal Shine Hand Car Wash & Detailing

Kitchen Hand

Republic Hotel 120

M.Sc. - Master of Information Technology

Flinders University

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Md. Fazley Rabbi Sarker