Md Ferdous Alum
Thornbury,VIC
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
07.2023 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
House Cleaner
Absulate Domestic
07.2023 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Sales Assistant
Shawano Super Shop
03.2021 - 07.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Education
Bachelor of Information Technology -
Federation University Australia
Melbourne, VICAssociate of Science - Science Education
Ideal College Dhanmondi
Dhanmondi,Dhaka01.2021
Skills
- Sales Expertise
- Table Setting Knowledge
- Food Preparation and Safety
- Time Management
- Order Delivery Practices
- Valid Driver's License
- Hospitality Service Expertise
Additional Information
Lions Clubs International
Volunteering
Volunteering is a selfless act where individuals donate their time and skills to support various causes or organizations without financial gain. It promotes personal growth, community engagement, and positive societal impact.
Timeline
Crew Member
McDonald's
07.2023 - Current
House Cleaner
Absulate Domestic
07.2023 - Current
Sales Assistant
Shawano Super Shop
03.2021 - 07.2022
Bachelor of Information Technology -
Federation University Australia
Associate of Science - Science Education
Ideal College Dhanmondi
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