MD HAJEB IBNE HOSSAIN ANAN
RYDE,NSW
Summary
Highly adaptable and detail-oriented individual with proven experience in customer service, operations, and team management across diverse industries, including aviation, retail, and hospitality. Currently pursuing a Bachelor of Computer Science at the University of New South Wales, I bring strong organizational, communication, and multitasking abilities to every role. My hands-on experience in high-pressure environments has honed my problem-solving skills and commitment to delivering exceptional service. With a passion for continuous learning and a customer-centric mindset, I am eager to apply my skills to contribute effectively to team objectives and organizational success.
Overview
1
1
year of professional experience
Work History
DELIVERY DRIVER AND CUSTOMER
Dominos's Pizza
11.2022 - 07.2023
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
KITCHEN HAND AND CUSTOMER
Macdonals
11.2022 - 04.2023
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
KITCHEN HAND AND CUSTOMER SERVICE
KFC
08.2022 - 11.2022
- Cleaned and maintained work areas, equipment and utensils.
- Lifted and carried heavy materials.
- Removed trash and cleaned kitchen garbage containers.
RETAIL CUSTOMER SERVICE
JK FOREIGN
05.2022 - 07.2022
- Attended to customer complaints and processed product return or replacement requests.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Assisted customers in making informed purchase choices and selecting products.
RETAIL CUSTOMER
ECSTASY
03.2022 - 05.2022
- Fulfilled customers' special requests for merchandise and delivery times.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Reached out to customers after completed sales to suggest additional service or product purchases.
OFFICE INTERN
TANAKA GROUP LTD
02.2022 - 03.2022
- Organized documents and routed to correct recipients.
- Sorted, organized, and maintained files.
- Maintained office schedule and calendar of workflow and meetings.
- Input data into spreadsheets and databases.
Education
DIPLOMA -
UNIVERSITY OF NEW SOUTH WALES
O-LEVELS - undefined
UNIVERSITY OF NEW SOUTH WALES
FOUNDATION STUDIES - Computer Science
University of New South Wales
Sydney, NSW12.2022
Skills
- Strong Working Relationships
- Equipment Monitoring
- Basic Math Skills
- Retail Effectiveness
- Retail Metrics and Goals
- Microsoft PowerPoint
- Customer Relations
- Microsoft Word
- Customer Service
- Retail Sales Customer Service
Languages
Bengali
Native or Bilingual
English
Full Professional
Hindi
Limited Working
Urdu
Limited Working
Timeline
DELIVERY DRIVER AND CUSTOMER
Dominos's Pizza
11.2022 - 07.2023
KITCHEN HAND AND CUSTOMER
Macdonals
11.2022 - 04.2023
KITCHEN HAND AND CUSTOMER SERVICE
KFC
08.2022 - 11.2022
RETAIL CUSTOMER SERVICE
JK FOREIGN
05.2022 - 07.2022
RETAIL CUSTOMER
ECSTASY
03.2022 - 05.2022
OFFICE INTERN
TANAKA GROUP LTD
02.2022 - 03.2022
DIPLOMA -
UNIVERSITY OF NEW SOUTH WALES
O-LEVELS - undefined
UNIVERSITY OF NEW SOUTH WALES
FOUNDATION STUDIES - Computer Science
University of New South Wales
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