Md Iftekar Hossain
Merryland West,NSW
Summary
A meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
KFC
03.2023 - Current
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Completed cash and credit card transactions accurately using POS software.
Sales Executive
SAILORS
07.2021 - 01.2023
- Respond to All Queries
- Serving Customers
- Cash Handling
- Participate in the Development of Promotional Campaigns
Receptionist
Kamal Press Limited
01.2020 - 05.2021
- Attending Customer Service Calls and Inquiries
- Data Management and Business Records
- Management of Online Communication
- Greet customers and Provide Support
Education
Bachelor of IT - Artificial Intelligence
Macquarie University
High School -
Cider International School
Skills
- Multitasking
- Able to speak 4 Languages
- Proficient in Communication
- Administration Support
- Hospitality
- Customer Service
- Project Management
Accomplishments
- Best Delegate Award "SSDGU"
- Dubai What Works Tech Certification
- Outstanding Delegate on "UNDP Seminar"
Education Experience
- Macquarie University, Bachelor of IT (Artificial Intelligence)
- Cider International School, High School
Availability
- Thursday
- Friday
- Saturday
- Sunday
Timeline
Shift Supervisor
KFC
03.2023 - Current
Sales Executive
SAILORS
07.2021 - 01.2023
Receptionist
Kamal Press Limited
01.2020 - 05.2021
Bachelor of IT - Artificial Intelligence
Macquarie University
High School -
Cider International School
Similar Profiles
Ilona LambIlona Lamb
Customer Service Team Member at KFCCustomer Service Team Member at KFC
LUCAS BONNETTLUCAS BONNETT
Kitchen Hand and Front Packer at KfcKitchen Hand and Front Packer at Kfc
Milad SafariMilad Safari
Crew Member at KFCCrew Member at KFC