Summary
Work History
Education
Skills
Languages
Referre
Timeline
Generic

Md Ismail Hossain Khan

Wollongong,NSW

Summary

Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.

Work History

Customer Service Representative

Ramsgate Cakery
  • Provide excellent customer service
  • Stocking the products according expiry date
  • Verifying correct prices of the products
  • Knowledge of relevant products
  • Cleaning the shelves, storage area and work areas
  • Keep floors free of spills, water and hazardous wastes
  • Taking online orders
  • Communicate with kitchen and serving the food to the customer
  • Promoting new products to the customers
  • For online delivery getting product ready and keeping it in the hot box
  • Handling cash and ability to use EFTPOS machine accurately
  • Making coffees by maintaining perfect temperature, proportion and froth
  • Adjusting, cleaning and maintenance coffee grinder accurately
  • Manage workload with other team members

Packaging Operator

Eastern Pacific Foods
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Supported new employees with training in proper stripping, packaging, inventory management, and cleaning.
  • Used pallet jacks to safely move 2500 pounds of product and materials.
  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
  • Completed processing activities to conform with laws, safety standards, and product hygiene standards.
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.

Grocery Team Member

Coles Supermarket
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
  • Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
  • Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
  • Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Removed trash, swept and mopped floors for professional appearance.

Education

Master of Business Analytics & Project Managemnet -

University of Wollongong
Wollongong, NSW

Skills

  • Retail Sales Customer Service
  • Years of Sales Experinece
  • Order Fulfillment
  • Computer Proficiency
  • Active Listening, Speaking & Writing
  • Customer Consulting
  • POS Systems and Ordering Platforms
  • Account Management
  • Customer Relations
  • Credit Card Payment Processing
  • Recordkeeping Strengths
  • Order Processing
  • Stock Management
  • Product Organization
  • Managing Multiple Tasks

Languages

English
Full Professional

Referre

Mohammad Molla

Assistant Grocery Manager

Woolworths

saeim4ever@yahoo.com.au

+61478523 524

Timeline

Customer Service Representative

Ramsgate Cakery

Packaging Operator

Eastern Pacific Foods

Grocery Team Member

Coles Supermarket

Master of Business Analytics & Project Managemnet -

University of Wollongong

Similar Profiles

  • DONNA KAUERT

    DONNA KAUERTDONNA KAUERT

    Restaurant Manager at Ramsgate Beach HouseRestaurant Manager at Ramsgate Beach House

    View Profile
  • MARIA RIDLEY

    MARIA RIDLEYMARIA RIDLEY

    Founder, Director, Everything-er at The South East CakeryFounder, Director, Everything-er at The South East Cakery

    View Profile
  • ERIN PARKER

    ERIN PARKERERIN PARKER

    FOH Team Member at Hot Cakes Molten Chocolate CakeryFOH Team Member at Hot Cakes Molten Chocolate Cakery

    View Profile
Md Ismail Hossain Khan