Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MD JONAYED AHMED SHIHAB

Revesby,NSW

Summary

Dynamic and detail-oriented professional with a positive attitude and a strong background in customer service at Shwapno Super Shop. Proven ability to enhance customer engagement and satisfaction while maintaining high standards of cleanliness and sanitation in kitchen environments. Skilled in team collaboration and creative problem-solving, ensuring a seamless experience for clients.

Overview

1
1
year of professional experience

Work History

Kitchen Hand

The Comic’s Lounge
03.2025 - 05.2025
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.

Sales Assistant

Shwapno Super Shop
08.2024 - 01.2025
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Bachelor - Information Technology

Federation University Australia
Sydney, NSW

Skills

  • Positive attitude
  • Kitchen cleaning and maintenance
  • Customer service
  • Team collaboration
  • Cleaning and sanitation
  • Attention to detail

Languages

English
Professional Working
Malay
Limited Working
Hindi
Full Professional
Bengali
Native or Bilingual

Timeline

Kitchen Hand

The Comic’s Lounge
03.2025 - 05.2025

Sales Assistant

Shwapno Super Shop
08.2024 - 01.2025

Bachelor - Information Technology

Federation University Australia

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MD JONAYED AHMED SHIHAB