Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual 10 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
Overview
14
14
years of professional experience
Work History
Site Supervisor
Scrubs Commercial Services PTY Limited
02.2024 - Current
Improved construction project efficiency by effectively managing resources and overseeing site operations.
Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
Assistant Manager (Finance & Accounting)
New Hope Group (New Hope Farms Bangladesh Ltd. Head Office)
06.2015 - 12.2023
Know about ERP (Oracle) Software (Official Accounting Work Do In EBS System)
Make voucher in EBS (Oracle) bill based on the approved and signature sheet
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Bank Reconciliation
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
Supervised day-to-day operations to meet performance, quality and service expectations.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Managed time efficiently in order to complete all tasks within deadlines.
Worked effectively in fast-paced environments.
Customer Service Agent
Hope Line Biz Solutions
03.2013 - 04.2015
Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
Contributed to achieving company goals by consistently meeting or exceeding performance metrics.
Implemented new strategies to reduce average call handle time while maintaining excellent service quality.
Clearly communicated product features and benefits, helping customers make informed decisions about their purchases.
Junior School Teacher
Shelly Ideal Institute
02.2011 - 01.2012
Enhanced classroom organization by implementing efficient systems for materials and paperwork storage.
Boosted student achievement levels by providing individualized attention through one-on-one tutoring sessions.
Developed strong relationships with parents, resulting in increased communication and support for student learning.
Education
Master Of Professional Accounting - Accounting And Finance