MD MOAZZ KHAN
Ryde
Summary
A highly focused and task-oriented Information System commencing my second year of study at demonstrating a vast depth of technical engineering skills. An adept multitasker with proven leadership abilities in managing team projects and high levels of critical and analytical thinking. Seeking to obtain a challenging role in a high-quality engineering environment where my resourceful experiences and academic knowledge will add value to organizational operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bell Captain
Crown Hotel
04.2024 - Current
- Contributed towards a positive work environment among fellow employees by promoting teamwork within the department.
- Enhanced guest satisfaction by efficiently supervising bell staff and attending to their needs.
- Actively participated in developing strategies that improved the overall efficiency of the Bell Captain department.
- Trained and supervised new staff members on baggage handling procedures.
- Implemented an efficient system for tracking luggage storage, reducing misplaced items and improving overall guest experience.
- Collaborated with front desk staff to ensure seamless guest experiences from arrival to departure.
Bell Attendant
Crown Hotel
10.2022 - Current
- Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
- Explained important features of guest rooms to travelers.
- Greeted arriving guests and assisted with luggage, sports equipment and pets.
- Notified front desk manager of any guest issues in need of additional attention.
Receptionist
Intraco Education Pty Ltd
08.2022 - 09.2023
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
Sales Consultant
Calvin Klein
08.2022 - 05.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Created detailed sales presentations to communicate product features and market data.
- Maximized customer retention by resolving issues quickly.
- Provided sales and customer service assistance to walk-in traffic
Crew Leader
Kebab On King
06.2022 - 04.2023
- Monitored team members to verify work quality and address concerns.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Trained employees in time management and proper ways to complete job duties.
Sales Intern
Bitopi Group
11.2020 - 12.2021
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Managed customer expectations and helped navigate sales processes.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Set and achieved company defined sales goals.
Education
HSC -
BAF Shaheen College
Bachelor of Information Technology -
KENT INSTITUTE OF AUSTRALIA
05.2025
SSC -
ADAMJEE CANTONMENT PUBLIC SCHOOL
Skills
- Microsoft Excel
- Data Analysis
- Engineering Design
- Sales Management
- Retail Sales
- Customer Service Skills
- Public Relations
- Tech Literacy
- Communication Skills
- Product knowledge
- Guest Services
Certification
- General Secretary
Blessing for Human Foundation
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Timeline
Bell Captain
Crown Hotel
04.2024 - Current
Bell Attendant
Crown Hotel
10.2022 - Current
Receptionist
Intraco Education Pty Ltd
08.2022 - 09.2023
Sales Consultant
Calvin Klein
08.2022 - 05.2023
Crew Leader
Kebab On King
06.2022 - 04.2023
Sales Intern
Bitopi Group
11.2020 - 12.2021
HSC -
BAF Shaheen College
Bachelor of Information Technology -
KENT INSTITUTE OF AUSTRALIA
SSC -
ADAMJEE CANTONMENT PUBLIC SCHOOL
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