MD NOMAN MAHMUD
SANDY BAY,TAS
Summary
Proven to enhance customer satisfaction and safety at Chongqing Jiaoyun Filling Station, I leveraged my expertise in safety protocol and exceptional customer service skills. I significantly contributed to a positive client experience and operational efficiency by implementing loss prevention strategies and resolving complaints. My ability to quickly learn and maintain equipment functionality underscores my commitment to excellence and teamwork.
Overview
1
1
year of professional experience
Work History
Fuel Station Clerk
Chongqing Jiaoyun Filling Station
Chongqing
02.2018 - 08.2019
- Implemented loss prevention measures by monitoring surveillance systems regularly.
- Supported special events or promotions within the fuel station, driving increased revenue opportunities.
- Improved customer satisfaction by efficiently processing transactions and addressing inquiries.
- Reduced wait times for customers by quickly assessing needs and providing prompt assistance when required.
- Ensured fuel station safety by performing regular equipment inspections and maintenance tasks.
- Resolved customer complaints professionally, demonstrating commitment to client satisfaction at all times.
Education
Master of Science - Information Technology
University of Tasmania
Hobart, TAS03.2024
Bachelor of Science - Computer Science And Technology
Chongqing University of Technology
Chongqing, China 07.2022
Skills
- Cleanliness and Organization
- Patience and Empathy
- Cross-training versatility
- Safety protocol knowledge
- Fast learner
- Maintaining Equipment Functionality
- Teamwork and Collaboration
- Customer Service
- Punctual and Reliable
Sports
I like to play cricket but I don't have enough time to play outdoor games, so play on my PC (when I have time.) I like to play football as it help you to get out all the stress from your body and rejuvenates it has all the exercise that at perfect body would aim. i think the football game is the best game for health
Languages
English
Full Professional
Hindi
Full Professional
Urdu
Professional Working
Bengali
Native or Bilingual
Timeline
Fuel Station Clerk
Chongqing Jiaoyun Filling Station
02.2018 - 08.2019
Master of Science - Information Technology
University of Tasmania
Bachelor of Science - Computer Science And Technology
Chongqing University of Technology