Md Nor A Alam Nayan
ALAWA,NT
Summary
Detail-oriented Post-graduate student skilled in team collaboration and independent projects. Demonstrates effective communication and time management, excelling in challenging situations. Committed to achieving goals through teamwork and responsible decision-making, with a strong work ethic and proactive problem-solving approach.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
OTR Caltex
Darwin, NT
03.2023 - Current
- Managing customer payments accurately and swiftly demonstrates a keen attention to detail, similar to the way daily bank entries, reconciliations, and journals are processed.
- Accurately receiving and documenting stock reflects the process of confirming revenue receipts, balancing accounts, and maintaining consistency in financial records.
- Engaging with colleagues, clients, and leadership involves coordinating with vendors, operational staff, and financial managers to address issues.
Customer Service Representative
Woolworths
Darwin, NT
04.2022 - Current
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong relationships with customers by providing personalized assistance and support.
Finance Officer
Catholic Education Northern Territory
Darwin, NT
09.2025 - 11.2025
- Balanced general ledger accounts and bank statements with analytical and critical thinking, ensuring precise documentation of all transactions and swift resolution of discrepancies.
- Facilitated month-end reporting and reconciliation through journal entries and accruals, meeting deadlines through effective time management.
- Effectively engaged with internal teams and external stakeholders to guarantee seamless financial transactions and prompt invoice or payment query solution.
- Processed bank reconciliations, delivered BAS statements, and managed asset depreciation schedules to maintain financial integrity and transparency.
Undergraduate
Deloitte
Darwin, NT
07.2023 - 09.2023
- Aided the preparation and review of Goods and Services Tax returns, assuring adherence to Australian Tax legislation.
- Performed computations for Capital Gains Tax, evaluating tax ramifications of asset disposals, and executed tax reconciliations of detected errors and ensured precise reporting.
- Served cross-functional teams with data collection, report preparation, presentation, and provided data-based recommendations that directly impact strategy planning.
- Analysed market data and reported to give insight into developing markets as well as investment opportunities
Education
Masters of Professional Accounting
Charles Darwin University
Darwin, NT11.2023
Bachelors of Business Administration
United International University
Dhaka, Bangladesh06.2019
Skills
- Problem solving
- Time management
- Conflict resolution
- Analytical thinking
- Decision-making
- Attention to detail
- Multitasking
- Active listening
- Team collaboration
Affiliations
KPMG Foundations Program 2022
- Learned different aspects and business divisions at KPMG Australia and gained sound knowledge and understanding of tax, audit, and advisory operations of an accounting firm.
- Learned different aspects and business divisions at KPMG Australia and gained sound knowledge and understanding of tax, audit, and advisory operations of an accounting firm.
Timeline
Finance Officer
Catholic Education Northern Territory
09.2025 - 11.2025
Undergraduate
Deloitte
07.2023 - 09.2023
Customer Service Representative
OTR Caltex
03.2023 - Current
Customer Service Representative
Woolworths
04.2022 - Current
Masters of Professional Accounting
Charles Darwin University
Bachelors of Business Administration
United International University