MD RAKAYET ISLAM ROWZA
Adelaide,SA
Summary
I am a proactive and amicable person with practical experience working as a customer service assistant and managing various events for my school. I'm looking to apply my excellent communication and teamwork abilities. Known for effectively handling assignments and working well with others to guarantee seamless store operations, I am keen to contribute to a positive and productive team while ensuring that customers have a pleasant experience.
Overview
4
4
years of professional experience
Work History
Event Volunteer
The Aga Khan School, Dhaka
Uttara, Dhaka
07.2020 - 05.2024
- Assisted in organizing school events and activities for students and families, both online and offline.
- Coordinated logistics for events, ensuring all materials were prepared and available.
- Set up event spaces, arranging seating and decorations according to plans.
- Contributed to post-event clean-up and feedback collection, helping to improve future events.
Customer Service Assistant
Meena Bazar
Uttara, Dhaka
02.2022 - 07.2022
- Provided excellent customer service by answering questions, offering product recommendations, and assisting with checkout.
- Assisted in handling customer complaints and provided quick resolutions, ensuring customer satisfaction.
- Worked closely with the team to ensure smooth operations during busy hours, especially during weekends and festivals.
Education
High School Diploma -
The Aga Khan School
Dhaka06-2024
Bachelor of Science - Mechanical Engineering
University of South Australia
Adelaide, SASkills
- Customer service
- Team collaboration
- Effective communication
- Event management
- Logistics management
- Feedback analysis
Languages
English
Full Professional
Bengali
Native/ Bilingual
Hindi
Professional
References
References available upon request.
Timeline
Customer Service Assistant
Meena Bazar
02.2022 - 07.2022
Event Volunteer
The Aga Khan School, Dhaka
07.2020 - 05.2024
High School Diploma -
The Aga Khan School
Bachelor of Science - Mechanical Engineering
University of South Australia
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