Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Md Rana Ahmed

ROCKDALE

Summary


Developed leadership and problem-solving skills in fast-paced retail environment, managing daily operations and team performance. Excelled in customer service and inventory management, ensuring smooth store functioning and high customer satisfaction. Seeking to transition these skills to new, challenging role in different field.

Positive and organized team player with strong ability to motivate staff and enhance customer satisfaction. Well-versed in inventory management and sales techniques, combining these with effective communication and problem-solving skills. Committed to driving store success through operational excellence and team leadership.

Overview

3
3
years of professional experience

Work History

Assistant Store Manager

ARTSUN
12.2024 - 04.2025
  • Supervised daily store operations to enhance customer satisfaction and streamline workflows.
  • Trained and mentored staff on sales techniques and product knowledge to improve team performance.
  • Analyzed sales reports to identify trends and adjust merchandising strategies accordingly.
  • Rotated merchandise and displays to feature new products and promotions.

Customer Service Representative

Yellow JEANS
02.2022 - 12.2024
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained store presentation standards by organizing merchandise and displays effectively.
  • Processed transactions accurately using point-of-sale systems for seamless customer service.
  • Supported overall store operations, including opening and closing procedures, cash handling, and maintaining store policies adherence.
  • Managed high-volume calls, ensuring timely responses to customer needs and concerns.

Education

Bachelor of Business - Accounting

Central Queensland University

High School Diploma -

National Youth & Technical Training Center
06-2024

Skills

  • Problem-solving
  • Customer service
  • Store organization
  • Customer service and engagement
  • Inventory control
  • Store opening and closing

Languages

English
Full Professional
Hindi
Full Professional
Bengali
Native or Bilingual

Timeline

Assistant Store Manager

ARTSUN
12.2024 - 04.2025

Customer Service Representative

Yellow JEANS
02.2022 - 12.2024

Bachelor of Business - Accounting

Central Queensland University

High School Diploma -

National Youth & Technical Training Center
Md Rana Ahmed