Md Reazul Hasan Chowdhury
Assistant Department Manager
Brighton-Le-Sands,NSW
Summary
Energetic and dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.
Overview
4
4
years of professional experience
Work History
Assistant Department Manager
Woolworths Supermarket
Hillsdale, NSW
09.2021 - Current
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Concierge
University Of New South Wales
Kensington, NSW
03.2019 - 09.2021
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Concierge
Channel Nine News
North Sydney, NSW
04.2018 - 03.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Answered telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to visitors, paying attention to special needs or wants.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Education
Bachelor in Professional Accounting - Accounting
Holmes Institute
Sydney, NSW07.2017
Diploma in Accounting - Accounting
Zentih Business Academy
Sydney, NSW03.2014
Certificate IV in Accounting - Accounting
Zenith Business Academy
Sydney, NSW08.2013
Skills
- Sales Support
- Prioritizing and Planning
- Customer Service
- Data Analysis
- Calendar and Scheduling Software
- Office Support
REFERENCES
Will Provide Up on Request.
Timeline
Assistant Department Manager
Woolworths Supermarket
09.2021 - Current
Concierge
University Of New South Wales
03.2019 - 09.2021
Concierge
Channel Nine News
04.2018 - 03.2019
Bachelor in Professional Accounting - Accounting
Holmes Institute
Diploma in Accounting - Accounting
Zentih Business Academy
Certificate IV in Accounting - Accounting
Zenith Business Academy
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