MD Sadman Shafin
Lakemba,NSW
Summary
Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Versatile Administration Officer skilled in managing diverse tasks and competing priorities on daily basis. Practiced at driving improvements to quality, productivity and service, demonstrated over 2 years of Gas industry experience.
Competent Administration Officer with superior organizational, communication and problem-solving abilities. Knowledgeable about managing files and schedules and eager to help customer data and the organization improve operations.
Overview
6
6
years of professional experience
Work History
Administration Officer
Universal Gas And Gas Cylinders LTD
02.2021 - 01.2023
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
- Created, prepared, and delivered reports to various departments.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Coordinated with human resources department to handle payroll and personnel databases.
Cashier Manager
Universal Gas And Fuel Station
08.2018 - 04.2019
- Created employee schedules to align coverage with forecasted demands.
- Monitored areas for security issues and safety hazards.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Resolved customer complaints quickly to maintain customer satisfaction.
Inventory Coordinator
Basket
01.2017 - 09.2017
- Developed materials to educate staff on proper inventory management techniques.
- Performed full inventory counts every working days.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Developed and implemented strategies to keep stocks organized and reduce excess inventory.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Performed data entry and completed proper paperwork.
- Implemented systems for tracking and managing stock levels with accuracy and precision.
- Investigated and resolved variances in inventory counts on monthly basis.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Completed physical inventory counts each month.
Education
BBA - Busniness Management
University of Technology Sydney
Central Nsw06.2023
High School Diploma -
Sunshine Grammar School Bangladesh
Chittagong, Bangladesh11.2018
Skills
- Meeting Support
- Customer Service Process Improvement
- Office Supplies and Inventory
- Database Administration
- Workflow Planning
- Marketing Initiatives
- Customer Support Needs Assessment
- Presentation Design
- Call Forwarding
- Job Assignments
- Maintenance Requirements
- Morale Improvements
- Employee Performance Reviews
- Budgeting
- HR Support
- Risk Identification
- File Management
- Customer Relations
Languages
Bengali
Native or Bilingual
English
Full Professional
Hindi
Professional Working
Urdu
Professional Working
Timeline
Administration Officer
Universal Gas And Gas Cylinders LTD
02.2021 - 01.2023
Cashier Manager
Universal Gas And Fuel Station
08.2018 - 04.2019
Inventory Coordinator
Basket
01.2017 - 09.2017
BBA - Busniness Management
University of Technology Sydney
High School Diploma -
Sunshine Grammar School Bangladesh
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