MD Sazzadur RAHMAN
High Wycombe,WA
Summary
Dedicated and professional individual with a proven track record at Optus Stadium. Excels in delivering exceptional customer service and fostering effective team collaboration. Demonstrates leadership abilities and technical expertise that consistently enhance guest satisfaction and streamline operations. Proficient in conflict resolution and data analysis, resulting in significant improvement in customer relationship management.
Overview
1
1
year of professional experience
Work History
RETAIL FOOD TRAINEE ( Bar)
Optus Stadium
10.2024 - Current
- Greet and assist customers upon arrival.
- Inform guests about the availability of tables and direct them to the tables
- Keep records of guests who visit the restaurant
- Assist customers with answers to queries, and proffer solutions to issues within capacity
- Served alcoholic and non-alcoholic beverages in bar environment.
- Ensured a well-organized bar environment.
- Addressed customer complaints with professionalism to maintain guest satisfaction.
- Completed opening and closing procedures promptly each day.
Kitchen Staff Member
Pusta Hub
05.2024 - Current
- Company Overview: The Welfare Department oversees student welfare events, campaigns, and initiatives related to mental health, financial stress, and campus security
- They provide services like the Food Pantry, mental health workshops, and Welfare Week each semester
- Served the company faithfully and diligently
- Acted in the company's best interests
- Followed directions from any Group Entity
- Complied with applicable laws and duties
- The Welfare Department oversees student welfare events, campaigns, and initiatives related to mental health, financial stress, and campus security
- They provide services like the Food Pantry, mental health workshops, and Welfare Week each semester
RECEPTIONIST
High Wycombe Fish & Chips
08.2024 - 10.2024
- Greeted and attended to customers efficiently.
- Informed guests about table availability.
- Documented guest visits at the restaurant.
- Provided solutions to customer issues within capacity.
Education
MASTERS OF IT -
Murdoch University
06.2026
BACHELOR OF CSE -
Stamford University Bangladesh
11.2022
Skills
- Time management
- Team collaboration
- Attention to detail
- Customer service
- Data entry
- Documentation and reporting
- Leadership qualities
- Technical skills
- Conflict resolution
- Documentation skill
- Customer relationship management
- Report preparation
- Safety monitoring
- Relationship building
Transport
Have a car for Transport
References
- Saad Bin Hasan Sadi, Store Associate at TJX Australia, 0479 050 640, saadhsadi92@gmail.com
- Humdan Islam, Graduate Engineer Power System & Future Grid at APD Engineering, 0435 991 596, humdan.islam@gmail.com
Availability
All day, All day, All day, All day, All day, All day, All day
Languages
English
Full Professional
Basque
Native or Bilingual
Hindi
Limited Working
Urdu
Limited Working
Timeline
RETAIL FOOD TRAINEE ( Bar)
Optus Stadium
10.2024 - Current
RECEPTIONIST
High Wycombe Fish & Chips
08.2024 - 10.2024
Kitchen Staff Member
Pusta Hub
05.2024 - Current
MASTERS OF IT -
Murdoch University
BACHELOR OF CSE -
Stamford University Bangladesh
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