Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Md Sha Neowaj

Student
Rockdale

Summary

Proven Sales Assistant with a track record of enhancing customer loyalty and boosting sales through expert customer service and visual merchandising skills. At Asan Bazaar, excelled in complex problem-solving and interpersonal communication, significantly improving client satisfaction. Specializes in stock management and fostering strong customer relationships, ensuring a dynamic and appealing shopping environment.

Overview

5
5
years of professional experience

Work History

Sales Assistant

Asan Bazaar
07.2024 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Updated product displays regularly, keeping store appearance fresh and appealing.

Retail Sales Associate

Shwapno
11.2021 - 10.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
  • Coordinated with stock team to expedite restocking of high-demand items.

Retail Assistant

Almas Super Shop
03.2020 - 09.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.

Education

Bachelor of Science - Information Technology

Central Queensland University
Sydney, NSW
04.2001 -

Diploma in Computer Science

Dhaka Polytechnic Institute
Dhaka, Bangladesh
05.2023

Skills

Complex Problem-Solving

Processing payments

Visual Merchandising

Multitasking

Sales expertise

Stock management

Strong Communication and Interpersonal Skills

Attention to Detail

Adaptability and Flexibility

Languages

English
Full Professional
Bengali
Native or Bilingual
Hindi
Professional Working

Timeline

Sales Assistant

Asan Bazaar
07.2024 - Current

Retail Sales Associate

Shwapno
11.2021 - 10.2023

Retail Assistant

Almas Super Shop
03.2020 - 09.2021

Bachelor of Science - Information Technology

Central Queensland University
04.2001 -

Diploma in Computer Science

Dhaka Polytechnic Institute

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