Md Shahedul Islam Nayon
Sydney,NSW
Summary
Highly energetic in achieving goals through exceptional
maintaining. Organized and hard-working with dedication to
complete tasks on time. Friendly and effective when working with
a wide range of personalities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host
The Ritz-Carlton Hotel
01.2019 - 03.2020
- Welcomed guests at the Hotel’s Buffet Restaurant called The
Cobalt Room. - Assisted them to get table for their breakfast and lunch.
- Also assisted them with other services such as if they wanted any information.
Banquet Server
The Ritz-Carlton Hotel
01.2019 - 03.2020
- Assisted Guests to get their breakfast and lunch.
- Took their orders for drinks and tried to get them their drinks as fast as possible.
- Tried to make sure that guests can get the best services.
- And also tried to achieve guests’ satisfaction by providing them proper and exceptional services.
Banquet Server
One World Hotel
03.2018 - 11.2018
- Assisted guests to get their table and took their drink orders.
- Presented food to the guest according to the food plan.
- Tried to achieve their satisfaction by refilling their drinks and
understanding their needs.
Banquet Server
Sheraton Hotel
08.2017 - 11.2017
- Guided guests to their table and received their orders for drink.
- Got them their food as per menu plan.
- Provided them information if they wanted to know anything.
Education
MBA - Business Analytics
Macquarie University
Sydney, NSW, Australia06.2025
MBA - Human Resources Development
Jahangirnagar University
Dhaka, Bangladesh09.2022
BBA - Hospitality Management
SEGi University
Kuala Lumpur, Malaysia05.2020
Skills
Communication Skills
Administrative Skills
Problem Solving Skills
Fast Learning
Microsoft Office
Flexible and Adaptable
Certification
- Host and Guest-Service Representative for Internship program.
- Security Supervisor for Bengali New Year 2018 held in SEGi
University. - Treasurer for SEGi Hospitality and Tourism Club Festival.
Timeline
Host
The Ritz-Carlton Hotel
01.2019 - 03.2020
Banquet Server
The Ritz-Carlton Hotel
01.2019 - 03.2020
Banquet Server
One World Hotel
03.2018 - 11.2018
Banquet Server
Sheraton Hotel
08.2017 - 11.2017
MBA - Business Analytics
Macquarie University
MBA - Human Resources Development
Jahangirnagar University
BBA - Hospitality Management
SEGi University
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